ICT Information Technologies logo

ICT Information Technologies

Cloud-based claims management and enterprise insurance software for carriers and fleet operators in Turkey.

Claims Technology Established Bootstrapped
Visit Website

Overview

ICT Information Technologies (ICT Bilgi Teknolojileri) is a B2B insurance software provider serving carriers and enterprise clients in Turkey. Founded in 2005 and operating from an R&D center at GOSB Teknopark since 2010, the company develops cloud-native software for insurance claims management, automotive service operations, and fleet management.

The company delivers a suite of microservices-based products led by HIT Hasar, a claims management platform with over 15 modules and a parametric rule engine that enables no-code workflow configuration. Additional products cover AI-powered damage assessment, document management, a cloud CRM, and a B2B spare parts supply portal. All platforms are hosted on encrypted servers in Turkey to meet local data residency requirements.

ICT serves over 150 corporate clients with more than 50,000 active users across the insurance and automotive sectors. The company holds ISO 27001 certification and complies with KVKK, Turkey's data protection framework equivalent to GDPR.

Products & Services

HIT Hasar (Claims Management Platform)

Cloud-based claims management system with 15+ modules covering the full claims lifecycle from initial notification through resolution. A parametric rule engine allows no-code workflow customization for different claim types and underwriting rules.

Key Features

  • Parametric rule engine for no-code workflow customization
  • Support for fire, earthquake, liability, health, and auto claim branches
  • Mobile adjuster application for field use

Target Users: Insurance carriers

HIT Oto Dis (Non-Auto Claims Portal)

Digital claims portal for non-automobile insurance branches, providing streamlined claim reporting and tracking for customers and adjusters.

Key Features

  • Digital FNOL submission
  • Claim status tracking
  • Adjuster workflow tools

Target Users: Insurance carriers

AI Ekspertiz (Automated Damage Assessment)

AI-powered damage assessment system that automates evaluation of physical damage, reducing manual workload and accelerating claims resolution.

Key Features

  • AI-driven damage recognition
  • Automated assessment reports
  • Integration with claims management workflows

Target Users: Insurance carriers, adjusters

Filo Yonetim Sistemi (Fleet Management System)

Fleet tracking and maintenance planning platform for fleet operators, covering vehicle tracking, maintenance scheduling, fuel management, and driver monitoring.

Key Features

  • Real-time vehicle tracking
  • Maintenance scheduling and alerts
  • Fuel and driver monitoring

Target Users: Fleet operators

Oto Servis Yonetimi (Service Operation Management)

End-to-end service center management platform covering work orders, inventory, customer communications, and billing for automotive service centers.

Key Features

  • Work order management
  • Inventory and parts tracking
  • Customer communication tools

Target Users: Automotive service centers

AI Evrak Yonetim (AI Document Management)

AI-powered enterprise document management system with automated document classification, indexing, and retrieval.

Key Features

  • Automated document classification
  • AI-powered indexing and retrieval
  • Enterprise integration support

Target Users: Insurance carriers, enterprise clients

Yedek Parca Tedarik (B2B Spare Parts Supply Portal)

B2B e-commerce platform connecting automotive suppliers with service centers and repair facilities for spare parts procurement.

Key Features

  • Supplier and service center catalog management
  • Order processing and tracking
  • Integration with service management workflows

Target Users: Automotive suppliers, service centers

SwatCRM (Cloud CRM Platform)

Cloud-based CRM offering quote management, inventory tracking, asset management, and customer communication tools.

Key Features

  • Quote management and pipeline tracking
  • Asset and inventory management
  • Customer communication hub

Target Users: Insurance and automotive enterprises

At a Glance

Founded
2005
Headquarters
Tuzla, Istanbul, Turkey
Employees
51-200
Funding
Bootstrapped

Category & Focus

Category
Claims Technology
Subcategories
Claims Management AI Damage Assessment Document Management CRM
Insurance Verticals
P&C Personal P&C Commercial Specialty/E&S
Target Customers
Carriers

Customers

  • Insurance carriers (150+ corporate clients)
  • Automotive service centers
  • Fleet operators

Links

Similar Companies

Last updated: 2026-07-02