iClaim Solutions

Claims management and policyholder engagement platform for insurers and MGAs

Claims Technology Startup Bootstrapped

Overview

iClaim Solutions is a cloud-based claims management and policyholder engagement platform for insurance carriers, MGAs, and brokers operating in personal lines. The company was founded in 2012 in London by Omar Allybokus and has operated as a bootstrapped independent business for over a decade.

The platform delivers two complementary tools: a pre-claim solution for policyholders to document home contents and assets before a loss occurs, and a post-claim solution that manages the full settlement workflow with active policyholder participation. Both tools are delivered as a SaaS application accessible via web and mobile, built on ASP.NET with a MS-SQL backend and hosted on dedicated managed servers.

iClaim targets home and contents insurance lines where policyholder involvement in the claims process directly affects settlement speed and accuracy. The company maintains a low public profile and has not disclosed customer names or adoption metrics.

Products & Services

Post-Claim Solution

A digital workflow platform that manages claims from first notice of loss through settlement. Insurers and policyholders interact through a shared dashboard with real-time status tracking and direct messaging.

Key Features

First Notification of Loss (FNOL) intake
Real-time claims status tracking
Direct insurer-to-policyholder communication
Social media-inspired UX for claimant engagement
Cloud access from any device

Target Users: Insurance carriers, MGAs, brokers managing personal lines claims

Pre-Claim Solution

A policyholder-facing tool for documenting home contents and asset inventory before a loss event. The captured data feeds into the claims process to improve accuracy and speed resolution.