HLPY

Digital roadside assistance and vehicle services platform for insurance carriers, car manufacturers, and rental companies

Specialty Solutions Growth Series B

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Overview

HLPY is a vehicle assistance technology platform for insurance carriers, car manufacturers, and fleet operators, providing fully digital roadside assistance, repair coordination, and mobility continuation services across Italy, France, Spain, Germany, and Austria. The company operates on a B2B2C model, distributing its platform through insurance and automotive partners to end customers.

The platform integrates roadside dispatch, repair network access, trip continuation logistics, and a real-time client dashboard through a single API-connected system. Partners receive live photo and video documentation, geolocation tracking, and cost reporting through a dedicated operational portal. The platform supports multiple vehicle types including cars, motorcycles, vans, and electric vehicles, with multilingual assistance coverage.

Founded in Milan in 2020 and operational since February 2021, HLPY has scaled to 90+ active business clients and delivered 300,000 services in 2025, generating EUR 60 million in recurring revenue -- a 107% increase over 2024. The company raised EUR 20 million in a September 2024 Series B round led by The Techshop and Nextalia SGR, bringing total funding to over EUR 25 million. HLPY targets EUR 100 million in revenue by 2027.

Products & Services

Digital Roadside Assistance Platform

A self-service digital platform for dispatching and monitoring roadside assistance in real time. Available 24/7 with multilingual support across five European countries.

Key Features

Digital dispatch and real-time service tracking
Emergency services for standard vehicles and EVs (emergency charging)
Support for cars, motorcycles, vans, and trucks
Multilingual assistance in English, Italian, French, Spanish, and German

Target Users: Insurance carriers, car manufacturers, fleet and rental companies

Repair & Maintenance Network

Access to a certified network of repair and maintenance providers with real-time job documentation.

Key Features

Mechanical repair, bodywork, and tire services
Photo and video reporting from technicians at job sites
Transparent cost and execution time tracking
Supplier network management for business clients

Target Users: Insurance carriers, automotive manufacturers, rental companies

Trip Continuation & Mobility Services

Coordination of alternative transport and accommodations when a vehicle cannot continue a journey.

Key Features

Vehicle rental and mobility sharing arrangements
Taxi and alternative transport booking
Hotel accommodation coordination
All services managed through a single platform workflow

Target Users: Insurance carriers, rental companies, fleet operators

Business Client Dashboard

An operational data portal giving business partners direct visibility into service delivery.

Key Features

Real-time service monitoring and execution reporting
Photo, video, and drone footage from the field
Cost tracking and supplier performance data
Supplier network login and management access

Target Users: Insurance carriers, car manufacturers, fleet managers

At a Glance

Founded: 2020
Headquarters: Milan, Italy
Employees: 51-200
Funding: Series B

Category & Focus

Category: Specialty Solutions
Subcategories: Roadside Assistance Technology Vehicle Services Platform Mobility Services
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers, Brokers

Customers

Volkswagen Group France (2025 partnership for roadside assistance digitization in France)
Multiple insurance carriers across Italy, France, Spain, Germany, and Austria