Hi Health

Digital health insurance claims platform with AI-powered document processing for European insurers.

Claims Technology Established Acquired

Overview

Hi Health is a health insurance claims technology platform founded in Vienna by Fredrik Debong (co-founder of mySugr) and Sebastian Gruber (formerly McKinsey). The company developed a mobile app that allows insured individuals to submit health insurance claims digitally without upfront payment, using AI-based character recognition to extract claim information from receipt and invoice images.

The platform features automatic claim form population, real-time claim status tracking, and digital reimbursement delivery. In April 2025, Berlin-based fintech Pliant acquired hi.health to combine its insurance expertise with Pliant's payment infrastructure, creating integrated claims and payment solutions across European insurance carriers.

The company has built customer relationships with major insurance carriers and health networks across Europe, including Allianz, AP-Companies Global Health Management, Mayfair, and Medigo.

Products & Services

Hi Health Digital Claims App

Mobile application enabling policyholders to submit health insurance claims with AI-powered document processing.

Key Features

AI OCR technology to extract claim data from receipts and medical invoices
Automatic insurance claim form population
Real-time claim status tracking
Digital reimbursement delivery
Multi-language support across European markets

Target Users: Individual policyholders and health insurance carriers

Hi Health by Pliant

Post-acquisition platform combining claims processing with embedded payment card capabilities.

Key Features

Integrated payment card with policy-linked spend controls
Cashless claims with instant provider settlements
Real-time transaction data and fraud prevention
Claims submission and reimbursement combined in single workflow

Target Users: Insurance carriers and European health networks

At a Glance

Founded: 2019
Headquarters: Vienna, Austria
Employees: 11-50
Funding: Acquired

Category & Focus

Category: Claims Technology
Subcategories: Digital claims submission OCR/document processing claims automation
Insurance Verticals: Health
Target Customers: Carriers, Consumers