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g.Sinistros

Claims regulation software for the Brazilian insurance market

Claims Technology Growth Bootstrapped
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Overview

g.Sinistros is a claims regulation platform for the Brazilian P&C insurance market, serving insurers, brokers, concessionaires, and individual claimants. The platform manages the complete claims lifecycle -- from initial incident reporting through property inspection, regulatory analysis, and final damage appraisal -- within a single integrated system.

The platform is delivered as a SaaS solution with a web-based access portal. Core modules cover incident reporting (Relato), field inspection with multimedia documentation (Vistoria), document compilation for regulatory review (Regulacao), and liability-based damage assessment (Apuracao). A unified workflow layer connects each stage, providing real-time status tracking, document management, internal communications, and role-based access control. Development is attributed to VupTech.

The company reports serving more than 1,000 insured customers in the past year, with over 1,200 claims processed and more than 8,500 documents stored through the platform. The team brings more than 25 years of combined experience in claims regulation, customer service, and information technology.

Products & Services

Relato (Incident Reporting)

Initial claim intake module enabling structured documentation of claim occurrences, capturing preliminary information for downstream processing.

Key Features

  • Structured data entry for occurrence details
  • Preliminary information capture
  • Integration with downstream claims workflow

Target Users: Claimants, brokers, and claims intake teams

Vistoria (Property Inspection)

Field inspection module for documenting damage and evidence at the point of loss, with full multimedia capture support.

Key Features

  • Multimedia attachment support (photos, videos, audio recordings)
  • Preliminary inspection capabilities
  • Damage documentation and structured data collection

Target Users: Field inspectors and adjusters

Regulacao (Claims Regulation)

Document compilation and analysis module that aggregates incident reports, inspection findings, and supporting evidence for professional claims review.

Key Features

  • Document aggregation and version control
  • Email integration and correspondence records
  • Real-time process status tracking

Target Users: Claims regulators and adjusters

Apuracao (Damage Assessment)

Damage assessment engine that evaluates claims based on defined criteria, calculates liability determinations, and produces appraisals for claims closure.

Key Features

  • Liability determination based on assessment criteria
  • Expense tracking and management
  • Detailed appraisal report generation

Target Users: Claims adjusters and regulators