Gistek Insurance Solutions

Advanced digital solutions for claims management and insurance workflows across Europe

Claims Technology Established Private Equity-Backed

Overview

Gistek Insurance Solutions is a Spanish software provider specializing in claims management systems and digital communication tools for the insurance industry and adjacent sectors. With over 20 years of operational history since its 2004 founding, Gistek has established a portfolio of specialized solutions that automate claims processing, valuation, and interconnection workflows. The company serves major European insurance carriers including Zürich Seguros, Generali, and AXA, alongside logistics and leasing companies.

The company's platform integrates adjusters, repair workshops, legal firms, and other stakeholders in the claims value chain through standardized digital processes. Gistek's technology stack combines traditional claims management with emerging capabilities including artificial intelligence, computer vision for damage assessment, and telepresence systems for remote evaluations. Solutions are deployed as cloud-based services and offer API integration with existing carrier systems.

The company maintains strong positioning in the European insurance sector with multiple platform offerings and continuous product expansion. Recent reporting indicates approximately 15 employees and approximately USD 7.6 million in annual revenue as of 2026.

Products & Services

Gistek AB/SC

Claims processing and management platform serving as the core system for claim intake and workflow.

Key Features

Claim processing automation
Workflow management and routing
Integration with repair and legal networks
Real-time communication with stakeholders

Target Users: Claims adjusters, claims managers, insurance carriers

Gistek SAAR

Authorization and repair restoration system designed to streamline approval workflows and track repair processes.

Key Features

Repair authorization workflows
Real-time authorization tracking
Integration with repair workshop networks
Automated status updates

Target Users: Claims adjusters, repair shop networks, workshop managers

Gistek DIV

Smartphone-based auto damage assessment system providing mobile valuation capabilities for field adjusters.

Key Features

Mobile-first damage assessment
Photo and data capture
AI-assisted damage evaluation
Remote submission capabilities

Target Users: Mobile adjusters, first notice of loss teams, field claims processors

Gistek Ubiquos

Video assessment and telepresence platform enabling remote claim evaluation without in-person visits.

Key Features

Real-time video consultation
Remote expert evaluation
Damage assessment through video
Recorded session archival

Target Users: Expert adjusters, remote evaluation centers, carriers with distributed networks

Gistek Network Management Solutions

Portfolio of network interconnection systems including Gistek TR (policy administration), Gistek PR (professional networks), and Gistek SC (service center management).

Key Features

Real-time interconnection of carriers, adjusters, workshops, and attorneys
Network participant management
Standardized data exchange protocols
Policy and expert directory services

Target Users: Network administrators, carrier operations, network orchestrators

Supporting Technology

Complementary solutions including Gistek TRADE (trading platforms), Gistek SIPLA (data monitoring and business intelligence), AI-powered document management, e-invoice systems, and augmented reality tools for damage assessment.

At a Glance

Founded: 2004
Headquarters: Erandio, Gipuzkoa, Spain
Employees: 11-50
Funding: Private Equity-Backed

Category & Focus

Category: Claims Technology
Subcategories: Claims automation estimation workflow optimization expert network management
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers, Repair networks, Legal firms, Adjusters