Overview
FreightSafe is a claims management platform and Third Party Claims Administrator (TPA) serving the Australian freight and transport industry. The company processes goods-in-transit and cargo loss/damage claims on behalf of insurance underwriters and brokers, with a primary customer base of freight carriers and transport operators across Australia.
The platform provides cloud-based claims intake, real-time tracking, and data analytics to help transport operators manage claim volumes and identify operational risk patterns. FreightSafe also offers FreightInsure, an embedded freight insurance product developed in partnership with Lombard, enabling transport companies to offer goods-in-transit coverage directly to their customers as part of standard service agreements.
Founded in 2006, FreightSafe serves over 20 confirmed freight operators and multiple marine insurance underwriters. The company has raised USD 2.35M across multiple seed rounds from The Summit Group and holds an Australian Financial Services Licence (AFSL #529628).
Products & Services
Claims Management Platform
A proprietary cloud-based system for processing freight and cargo claims. Provides automated claims intake via an online portal, real-time status tracking, and reporting tools for carriers and insurers.
Key Features
- Online claims portal for freight operators and their customers
- Real-time claim status updates and case management
- Data analytics to identify high-risk routes, goods, and operational patterns
Target Users: Freight carriers, transport operators, insurance underwriters, brokers
FreightInsure
An embedded freight insurance product enabling transport companies to offer goods-in-transit protection as part of their standard service offering. Developed in partnership with Lombard.
Key Features
- Embedded insurance distribution integrated into carrier booking workflows
- Standard goods-in-transit protection for all consignments
- White-label deployment for transport operators
Target Users: Freight carriers, transport companies, logistics providers
Data Analytics & Reporting
Targeted reporting tools that surface claims frequency patterns to help carriers reduce future losses and improve operational efficiency.
Key Features
- Claims frequency analysis by route, goods type, and carrier
- Operational risk pattern identification
- Carrier performance benchmarking
Target Users: Freight carriers, insurance underwriters
At a Glance
- Founded
- 2006
- Headquarters
- Warriewood, New South Wales, Australia
- Employees
- 11-50
- Funding
- Seed
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims Management TPA Services Embedded Insurance
- Insurance Verticals
- Specialty/E&S P&C Commercial
- Target Customers
- Carriers, Brokers, TPAs
Customers
- Offload
- Steadfast Logistics
- Towers Transport
- Aramex/Fastway
- Bass Strait Shipping (BST)
- SeaRoad
- MyFreight
- Freight People
- National Freight Management
- Mills Freight Group
- OneWorld Courier
- Breeze Logistics
- KAL Express
- PEP Transport
- Sykes Transport
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Last updated: 2026-05-12