FOCUSPOINT INTERNATIONAL
Emergency response as a service for travelers, corporations, and governments worldwide
Overview
FocusPoint International is a travel risk management and emergency response services provider serving corporations, government agencies, universities, and NGOs. The company operates under an Emergency Response as a Service (ERaaS) model, coordinating medical evacuations, crisis response, and security assistance across 220+ countries and territories for 14+ million people daily.
The company delivers services through a combination of proprietary technology platforms and two 24/7 multilingual response centers -- one in Sunrise, Florida and one in Cape Town, South Africa. Core products include the CAP Travel Assistance Plan for medical and security response, the CAP Advantage mobile platform for real-time situational awareness, and PULSE for IoT/connected device monitoring. The Overwatch x Rescue subscription service, launched in March 2025, extends emergency coverage to satellite-enabled devices.
FocusPoint raised USD 20M in a 2023 VC round from Dalton Capital and P3S Capital. The company reports managing 15,000+ crisis responses annually and 4,000+ assistance calls monthly. A 2024 strategic partnership with RapidSOS integrates FocusPoint response capabilities with public safety infrastructure. The company holds partnerships with Globalstar, Skylo, and Viasat for satellite connectivity, with 200,000+ connected device users across its partner ecosystem.
Products & Services
CAP Travel Assistance Plan
Worldwide travel medical and security assistance plan covering emergencies, medical evacuations, repatriation, and crisis management for business and leisure travelers.
Key Features
- 24/7 multilingual emergency response coordination
- Medical evacuation and repatriation services
- Security extraction and crisis management
Target Users: Corporations, government agencies, NGOs, travel program managers
CAP Tripside Assistance
Consumer-facing travel risk management plan providing medical and security incident response during travel.
Key Features
- One-touch emergency access via mobile app
- Covers medical and security events globally
- Real-time travel alerts and risk intelligence
Target Users: Individual travelers, leisure travel customers
Overwatch x Rescue (OxR)
SOS subscription service launched in March 2025 for outdoor enthusiasts using satellite-enabled devices, eliminating financial exposure tied to rescue operations.
Key Features
- Compatible with satellite communication devices
- Flat-rate subscription coverage model
- Access to FocusPoint global response network
Target Users: Outdoor enthusiasts, adventure travelers, remote workers
CAP Advantage
Travel risk intelligence platform with native iOS and Android apps providing one-touch emergency assistance and real-time situational awareness.
Key Features
- One-touch global emergency response access
- Real-time travel risk alerts
- Integration with response center operations
Target Users: Corporate travel managers, business travelers
PULSE
Monitoring platform for SOS, PERS, and IoT connected devices providing continuous monitoring and rapid emergency alerting.
Key Features
- Device-agnostic monitoring infrastructure
- Rapid emergency escalation
- Integration with satellite and cellular networks
Target Users: Device manufacturers, enterprise fleet operators
Crisis Consulting
Advisory services covering kidnap-for-ransom, extortion, political risk, product risk management, and personal safety planning.
Key Features
- Incident response planning and management
- Political and security risk assessments
- Executive protection advisory
Target Users: Multinational corporations, government agencies, security teams
At a Glance
- Founded
- 2011
- Headquarters
- Sunrise, Florida, USA
- Employees
- 201-500
- Funding
- Series A
Category & Focus
- Category
- Specialty Solutions
- Subcategories
- Travel Risk Management Emergency Response Crisis Consulting
- Insurance Verticals
- Specialty/E&S
- Target Customers
- Carriers, Employers, Consumers
Customers
- Air Canada
- AFIMAC Global
- TrackMe NZ
- Advanced Tracking
Similar Companies
-
GGALWAY STRATEGIC SOLUTIONSStrategic consulting and advisory services driving innovation and growth for insurance and financial services firms.
-
EENVIROSMARTSIoT-based water leak detection and prevention for commercial real estate, hospitality, and multifamily properties.
-
EELPHA SECUREIntegrated cyber insurance and cybersecurity software platform protecting small and medium-sized businesses against evolving cyber threats.
-
FOXENAI-enabled renters insurance compliance and resident financial wellness for multifamily housing. -
Flueid Software CorporationAutomating title risk verification and insurance underwriting through data-driven decisioning for the residential real estate market. -
EPREMIUM INSURANCE AGENCY, LLCRenters Insurance and Deposit Alternative Programs for Multifamily Properties
Last updated: 2026-04-10