Fidens® Insurtech as a Service

Cloud-based insurance distribution platform for LATAM carriers, banks, and retailers

Distribution & Sales Established

Overview

Fidens is a digital insurance distribution platform for carriers, banks, and retail partners across Latin America. The company was founded in 2002 in Santiago, Chile, and has operated continuously for more than two decades in the region's online insurance distribution market.

The core Fidens Platform is a cloud-based, configurable system built for mass and digital insurance sales, with implementation timelines the company states at under 30 days. Fidens Connect extends this into an integration hub of more than 20 connected services, including business-intelligence reporting, digital signatures, identity verification, payment gateways, and customer-service chatbots, supporting both web-based and embedded/API-based product distribution. A third product, Fidens Intelligence, applies data analytics and predictive modeling to platform data for carriers and distribution partners.

Roughly half of Chile's insurance companies distribute through the Fidens Platform, either directly or through bank and retail partner channels. The company operates in six LATAM countries -- Chile, Bolivia, Colombia, Ecuador, Peru, and the Dominican Republic -- and opened a Miami, Florida office in 2026 to enter the U.S. market. Six months later, wholesale-insurance platform BlockRisk selected Fidens Connect as the exclusive platform for its U.S. digital product factory. Chilean investment firm AFG Partners is listed as an investor, though the round, date, and amount are not publicly disclosed.

Products & Services

Fidens Platform

Cloud-based, configurable distribution engine for mass and digital insurance sales, used by insurers, banks, and retail partners to sell policies online.

Key Features

Rapid implementation, stated at under 30 days
Configurable for insurers, banks, retailers, and other distribution partners
Used by roughly half of Chile's insurance companies

Target Users: Carriers, banks, and retail distribution partners

Fidens Connect

Integration hub connecting more than 20 third-party and Fidens-built services, giving carriers and MGAs a modular way to assemble a digital "product factory." Selected by BlockRisk as the exclusive platform for its U.S. digital product factory in 2026.

Key Features

Business intelligence reporting
Digital signatures and identity verification
Payment gateway integration
Customer-service chatbots
Web and embedded/API-based distribution

Target Users: Carriers and MGAs building or operating a digital product factory

Fidens Intelligence

Analytics solution combining data analytics, AI, and predictive capabilities to turn Fidens platform data into insurance insights.

Target Users: Carriers and distribution partners using the Fidens ecosystem

At a Glance

Founded: 2002
Headquarters: Las Condes, Santiago, Chile
Employees: 51-200

Category & Focus

Category: Distribution & Sales
Subcategories: Digital insurance distribution embedded insurance product factory / configuration platform insurance data analytics
Target Customers: Carriers, Agents/Agencies