Overview
Faye is a travel insurance provider offering direct-to-consumer and agent-assisted coverage for US travelers. The company delivers comprehensive trip protection through a mobile app, covering health emergencies, trip cancellations, baggage loss, and pet care within a single policy. Founded in 2019 and launched to US travelers in 2022, Faye targets individual travelers seeking modern alternatives to traditional travel insurance.
The platform is built around a native iOS and Android app with real-time trip monitoring, document storage, and push notifications. Claims are processed digitally through the app, and policyholders have access to a telemedicine network of over 20,000 providers. United States Fire Insurance Company underwrites the policies, with Zenner, Inc. as the managing entity.
Faye reached USD 100M in annual sales in 2025 and raised USD 31M in Series B funding in July 2024 led by Portage, bringing total funding to USD 49M. The company has been recognized by U.S. News & World Report as the Best Travel Insurance Company of 2026 and was included in Time Magazine's Best Inventions of 2025 list.
Products & Services
Faye Travel Insurance
Three-tier travel insurance coverage for domestic and international trips. Coverage Tiers:
Key Features
- Faye First - Core coverage for domestic travel
- Faye Forward - International travel with higher limits and broader protection
- Faye Flagship - Maximum coverage limits for complex, multi-leg, or luxury trips
- Health: Emergency medical expenses (USD 250,000+), medical evacuation, COVID-19 coverage, telemedicine (20,000+ network providers)
- Trip: Cancellation, interruption, delays, missed connections, non-medical evacuation
- Belongings: Baggage protection, lost passport replacement, equipment coverage
- Pet Care: Pet-specific coverage and care coordination
- Adventure sports coverage
- Cancel for Any Reason
- Cancel for Work Reasons
- Rental car coverage
- Vacation rental damage protection
Target Users: Individual travelers, travel agents, traveltech agencies
At a Glance
- Founded
- 2019
- Headquarters
- Henrico, Virginia, USA
- Employees
- 51-200
- Funding
- Series B
Category & Focus
- Category
- Specialty Solutions
- Subcategories
- Travel Insurance Consumer Insurance App Embedded Insurance
- Insurance Verticals
- Specialty/E&S
- Target Customers
- Consumers, Agents/Agencies
Customers
- Great American Insurance Group (selected Faye for entry into travel insurance market, February 2026)
- United States Fire Insurance Company (policy underwriter)
- Zenner, Inc. (managing company)
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Last updated: 2026-05-17