Ecom

Insurance sales, distribution, and back-office software for Polish insurers and agents.

Distribution & Sales Established Bootstrapped

Overview

Ecom is a distribution and sales software provider for insurers, independent agents, and multi-agency distributors in the Polish property and casualty and life insurance markets. Based in Torun, Poland and trading under the legal entity Insunified Com Sp. z o.o., the company builds calculators, tariff engines, and agent management tools that support omnichannel insurance sales.

The company's flagship product, AgentBox, is a subscription SaaS sales platform for independent agents and multi-agency distributors, combining a mobile app with document scanning, compliance modules for anti-fraud, GDPR, and IDD requirements, CRM and client-management tools, and direct self-service sales channels. Ecom also builds direct-to-consumer calculators and comparison tools such as WebCUK, tariff engines for motor and property lines, and back-office automation supported by AI for document processing and claims handling. Its platforms integrate with the back-end systems of more than 30 insurers, built on a stack that includes .NET, Java, Angular, React, and Xamarin for mobile. Beyond insurance-specific tools, Ecom also provides Microsoft 365 implementation, cloud migration on Azure, AWS, and Google Cloud, and data and BI services to the same client base.

In 2024, insurers and agents used Ecom's platforms to run 6.8 million tariff calculations, sell 1.75 million policies, and process 1.48 billion PLN in written premiums. Clients include ERGO Hestia, Link4, CUK Ubezpieczenia, TUZ Ubezpieczenia, mBank, and Diamond Finance. The company has operated for about a decade and appears self-funded, with no external financing rounds disclosed.

Products & Services

AgentBox

Subscription SaaS multi-channel sales platform for independent insurance agents and multi-agency distributors, marketed under the AgentBox brand.

Key Features

Mobile app with document scanning
Compliance modules for anti-fraud, GDPR, and IDD requirements
CRM and client-management tools
Direct and self-service sales channels

Target Users: Independent agents and multi-agency distributors

Omnichannel Sales & Distribution Platforms

Calculators, comparison tools, and direct-to-consumer sales tools, including WebCUK, that support complex tariffs across motor, property, and other lines, along with agent-facing sales portals.

Key Features

Direct-to-consumer calculators and comparison tools
Agent-facing sales portals
Complex tariff support across multiple insurance lines

Target Users: Insurers, agents, and consumers

Tariff Engines & Back-Office Automation

Tariff calculation engines for complex insurance products paired with AI-assisted back-office processing, including motor damage documentation workflows and claims support.

Key Features

Tariff calculation engines for motor, property, and other lines
AI-assisted document analysis and claims support
Post-sale process automation

Target Users: Insurers and back-office claims teams

Digital Workplace & Cloud Infrastructure Services

Microsoft 365 implementation, custom corporate applications, business intelligence and data analysis, and cloud migration and deployment services on Microsoft Azure, AWS, and Google Cloud, sold to the same insurance and financial-services client base.

Target Users: Insurance and financial-services back-office teams