Courtisan

Digital claims assistance network connecting insurance brokers with building trade specialists across France.

Claims Technology Growth Bootstrapped

Overview

Courtisan is a claims technology platform serving insurance brokers and intermediaries in France. The platform enables brokers to rapidly mandate vetted building contractors for property damage claims on residential and commercial properties. Founded by brothers Maxime and Lucas Drossaert in December 2021, the company launched publicly in October 2022 and focuses exclusively on the P&C home insurance segment.

The platform operates as a web-based service with algorithmic contractor matching by postal code and trade specialty. Brokers complete a registration process, then assign contractors through a form-based interface. Courtisan guarantees a 48-hour response and a 5-day estimate through formal service level agreements. The business model is free for brokers -- revenue comes from a 10% commission on contractor project amounts, with EUR 50-100 returned to the referring broker per claim. The platform also provides white-label deployment for insurance companies.

Courtisan has grown from 10 insurance intermediaries at launch to over 950 registered users. Notable insurance customers include April, Verspieren, and Planete CSCA. The contractor network includes 350+ partner building companies covering approximately 4,500 trade specializations across France.

Products & Services

Digital Mandate Platform

Web-based platform enabling insurance brokers to mandate specialist building contractors for property damage claims. The system matches contractors by postal code and trade type, tracks assignment status through completion, and verifies contractor reliability.

Key Features

Algorithmic matching by postal code and work type specialization
Network of 350+ partner companies covering 4,500 building trade specialties
Service level guarantees: 48-hour contractor response, 5-day quote
End-to-end claim monitoring as trusted intermediary
White-label deployment for insurance companies
Continuous reliability index for partner quality verification

Target Users: Insurance brokers, agents, and intermediaries handling residential and commercial property damage claims

At a Glance

Founded: 2021
Headquarters: Saint-Remy-de-Provence, France
Employees: 1-10
Funding: Bootstrapped

Category & Focus

Category: Claims Technology
Subcategories: Claims Management Contractor Network Property Claims
Insurance Verticals: P&C Personal
Target Customers: Brokers, Agents/Agencies

Customers

April
Verspieren
Planete CSCA
MILA
Les Elles du Courtage
Complisoft

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Last updated: 2026-07-03