CONTROLEXPERT

AI-powered auto claims management -- processing 18 million documents annually across 30 countries.

Claims Technology Established Acquired

Overview

ControlExpert is a leading provider of AI-powered auto claims processing and management solutions, founded in 2002 and headquartered in Langenfeld, Germany. The company processes over 18 million appraisals, cost estimates, invoices, and maintenance documents annually across 30 countries on five continents. ControlExpert transforms unstructured vehicle damage and maintenance documents into structured, actionable data through a combination of human expertise and artificial intelligence.

Acquired by Allianz X, the digital investment unit of Allianz Group, in March 2020 (in cooperation with General Atlantic), ControlExpert gained resources to expand its AI capabilities and global footprint. The company operates from 17 locations worldwide and serves more than 130 insurance companies, car dealerships, repair shops, leasing companies, and OEM partners.

ControlExpert's platform is used by 90% of all insurance companies, 70% of the top 100 car dealerships, and 85% of the top leasing companies. The company employs approximately 500 car experts, 500 IT specialists, and 30 data managers, supported by 150+ integrated AI models. Research partnerships with the Fraunhofer Institute, RWTH Aachen, and TU Dortmund underpin ongoing innovation, with additional R&D support from the State of North Rhine-Westphalia.

Products & Services

EasyClaim -- Auto Claims Processing Platform

360-degree digitization and AI processing for vehicle damage claims, from first notice of loss through settlement.

Key Features

Automated transformation of damage estimates, invoices, and maintenance docs into structured data
Patented AI and deep learning damage recognition from photos
Human expert review and quality control combining expertise with AI
Integration with insurer claims systems
Same-day processing capability

Target Users: Auto insurance carriers, claims administrators

Data and Quality Management

Business intelligence and quality assurance services for auto claims operations.

Key Features

Claims cost control and leakage detection
Repair quality auditing
Fraud pattern detection
Market benchmarking and analytics

Target Users: Insurance carriers, fleet companies, leasing companies

Telematics and IR Integration

Integration of telematics and infrared data for enhanced vehicle damage assessment.

Business Intelligence

Analytics dashboards providing insurers and fleet operators with portfolio-level claims performance insights.

At a Glance

Founded: 2002
Headquarters: Langenfeld, Germany
Employees: 501-1000
Funding: Acquired

Category & Focus

Category: Claims Technology
Subcategories: AI Claims Processing Damage Assessment Quality Management Data Services
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers, TPAs