ClaimsGateway

Cloud-based claims management software for insurers, brokers, and self-insured organizations

Claims Technology Startup Bootstrapped

Overview

ClaimsGateway is a claims management SaaS platform built by Risk Management Gateway Pty Ltd, serving insurers, brokers, TPAs, and self-insured organizations across multiple lines of business including property, motor, liability, construction, injury, and workers compensation. The platform targets a range of client sizes, from small brokers to large enterprises, primarily in Australia.

The platform provides end-to-end claims lifecycle automation through no-code workflows, real-time dashboards, compliance alerts, and smart payment processing. It integrates natively with Zendesk, MYOB Acumatica, Steadfast Insight, and Salesforce, and supports migration from legacy systems via REST API. The solution is cloud-hosted and ISO 27001 certified.

ClaimsGateway has been adopted by insurers, mutuals, and sports program administrators including Gow-Gates Insurance Brokers, Football Australia, and Equestrian Australia. The company reports serving over 100 industry professionals and won Insurtech Start-up of the Year at the 2025 ANZIIF Australian Insurance Industry Awards, with a documented case study showing claim cycle time reduced from 70 days to 11 days.

Products & Services

ClaimsGateway Platform

A cloud-based, no-code claims management platform covering the full claims lifecycle from first notice of loss through payment and closure.

Key Features

Automated data entry, document processing, and initial claim validation
Configurable workflows for property, motor, liability, workers compensation, construction, and injury claims
Real-time dashboards with compliance alerts and regulatory breach notifications
Smart payment processing with fraud detection and AML compliance
Multi-channel claim submission and tracking via web, mobile, and email
Native API integrations with Zendesk, MYOB Acumatica, Steadfast Insight, and Salesforce
Secure legacy system data migration via REST API

Target Users: Claims managers at brokers, insurers, TPAs, self-insured organizations, and mutuals

Sector-Specific Portals

Custom-branded portal deployments for sports program administrators and specialty clients, such as the Football Australia Participating States Insurance Program and Equestrian Australia.

Key Features

Dedicated branded subdomains (e.g., football.claimsgateway.com)
Configured for program-specific claim types
Claimant self-service submission

Target Users: Sports governing bodies, program administrators, employer groups

At a Glance

Headquarters: Sydney, Australia
Employees: 1-10
Funding: Bootstrapped

Category & Focus

Category: Claims Technology
Subcategories: Claims Automation Claims Management Compliance & Regulatory
Insurance Verticals: P&C Commercial P&C Personal Workers Compensation Specialty/E&S
Target Customers: Carriers, Brokers, TPAs, Employers