Claims Services by SSPV
Digital claims management ecosystem for Latin American insurers, banks, and brokers
Overview
Claims Services by SSPV is a claims technology platform for insurers, banks, and brokers operating in Argentina and Latin America. Built by SSPV (Sistema de Seguimiento de Partes Vehiculares), a company with over 10 years in the Argentine insurance sector, Claims Services delivers a suite of nine integrated digital tools focused on automating and streamlining property and casualty claims processes.
The platform covers the full P&C claims lifecycle -- from pre-policy vehicle inspections and AI-based damage assessment to spare parts procurement, mechanical assistance coordination, vehicle recovery, and home claims management. Key capabilities include object detection for remote vehicle damage appraisal, augmented reality-guided inspections, automated routing for fast-track claims, and a data analytics module. Integration with insurer platforms is handled via REST APIs, and the ecosystem includes a WhatsApp-connected chatbot for claimant communication.
The company serves over 40 insurers, banks, and brokers across Latin America, with customers including MAPFRE, Chubb, HDI, Santander, and Sancor. Claims Services holds ISO-IRAM certification for its integrated management system. In March 2026, the company was selected by Google Cloud for a proof-of-concept engagement to expand AI capabilities across its platforms.
Products & Services
Fast Track
Automated vehicle claims processing tool that routes and manages claims for wheels, locks, and glass replacements.
Key Features
- Intelligent claims routing and automation
- Coverage for wheels, locks, and glass replacement workflows
- Reduced cycle times through process automation
Target Users: P&C carriers and TPAs managing high-frequency vehicle claims
Peritación Inteligente
AI-powered vehicle damage assessment platform using object detection on images submitted by claimants or adjusters.
Key Features
- Object detection for remote damage identification
- Augmented reality guidance for real-time image capture
- Automated repair cost estimation
Target Users: Carriers and adjusters performing remote or virtual inspections
Repuestos
Spare parts procurement and inventory management platform for insurance claims fulfillment.
Key Features
- Spare parts sourcing and supplier network
- Inventory tracking and management
- Integration with repair shop workflows
Target Users: Claims departments managing parts procurement for vehicle repairs
24siete
Roadside assistance and towing coordination platform for vehicle claims.
Key Features
- Mechanical assistance dispatch
- Towing and vehicle recovery coordination
- Real-time status tracking for claimants
Target Users: Carriers providing roadside assistance benefits
Recuperos
Salvage and recovered vehicle management platform for post-settlement processing.
Key Features
- Tracking and disposition of recovered vehicles
- Salvage workflow management
- Integration with claims settlement records
Target Users: Claims teams managing total loss and recovered vehicle inventory
Inspecciones Previas
Pre-policy vehicle inspection platform for risk assessment prior to policy issuance.
Key Features
- Structured vehicle inspection workflows
- Risk documentation and photo capture
- Integration with underwriting systems
Target Users: Carriers and brokers conducting pre-bind inspections
Hogar
Home and property damage claims management platform for non-auto lines.
Key Features
- Property damage assessment workflows
- Theft and loss claim processing
- Coordination with service providers and contractors
Target Users: Carriers handling home, property, and theft claims
Traslados
Medical transport coordination platform for health-related insurance claims.
Key Features
- Medical transport dispatch and tracking
- Coordination with transport providers
- Integration with health claims workflows
Target Users: Health insurers and carriers managing medical transport benefits
Data Lab
Analytics and business intelligence platform for the Claims Services ecosystem.
Key Features
- Pattern detection and anomaly identification
- Operational insights and KPI dashboards
- Data-driven decision support for claims managers
Target Users: Insurers seeking analytics across claims operations
At a Glance
- Headquarters
- Buenos Aires, Argentina
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims automation AI damage assessment vehicle inspection spare parts management FNOL
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers, Brokers, TPAs
Customers
- MAPFRE
- Chubb
- HDI
- Santander
- Sancor
- Mercantil
- Galicia
- Victoria
Links
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Last updated: 2026-05-11