CCG IQ

Technology-enabled claims assessment and underwriting decision support for insurance carriers

Claims Technology Established PE-Backed

Overview

CCG IQ is a claims technology and underwriting solutions provider serving insurance carriers across all 50 US states. The company specializes in technology-enabled damage assessment and equipment pricing review services for property claims involving HVAC systems, electronics, and electrically powered equipment.

The company delivers services through a portfolio of brands: HVACi for HVAC and refrigeration system damage assessment and pricing review, StrikeCheck for lightning and power surge claims involving electronics and specialty equipment, and JMI Reports for underwriting support and decision analytics. A validated Guidewire ClaimCenter integration allows carriers using that platform to submit claim assignments directly and retrieve results within their existing workflow.

Founded by Damon Stafford in 2011 and backed by Carousel Capital, CCG IQ merged with Donan Engineering in December 2021, creating a combined platform that operates under the Alpine Intel parent company. The merged entity brought together claims technology and forensic engineering capabilities, serving carriers with objective, data-driven assessment services nationwide.

Products & Services

HVACi (HVAC Investigators)

Onsite damage assessment and desktop pricing review for HVAC and refrigeration equipment claims. Licensed HVAC professionals provide objective assessments and cost estimates to help carriers settle complex specialty equipment claims accurately and efficiently.

Key Features

Nationwide network of licensed HVAC professionals
Both onsite inspection and desktop pricing review options
Objective damage assessments with detailed cost documentation

Target Users: Property claims adjusters at insurance carriers

StrikeCheck

Damage assessment and desktop pricing services for property claims involving electronics and electrically powered items damaged by lightning or power surges.

Key Features

Assessment for residential and commercial property claims
Focus on lightning and power surge damage events
Cost-effective desktop pricing alongside onsite inspection options

Target Users: Property claims adjusters handling lightning and electrical damage claims

ClaimCenter Add-On (Guidewire Integration)

A Ready for Guidewire validated plugin available in the Guidewire Marketplace that connects ClaimCenter to HVACi and StrikeCheck services.

Key Features

Direct claim assignment from Guidewire ClaimCenter
Automatic pre-population of claim data fields
In-platform access to assessment status and completed reports
OAuth 2.0 token-based API authentication

Target Users: Carriers using Guidewire ClaimCenter for claims management

JMI Reports

Underwriting support and decision analytics for insurance carriers, providing data-driven insights to support underwriting decisions.

Target Users: Underwriting teams at insurance carriers

At a Glance

Founded: 2011
Headquarters: Charlotte, North Carolina
Employees: 51-200
Funding: PE-Backed

Category & Focus

Category: Claims Technology
Subcategories: Damage assessment equipment pricing review underwriting analytics
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers