BestU
Medical insurance claims calculation and shared decision-making platform for Taiwan's life insurance market
Overview
BestU (Hui Bao Technology, Mandarin: Hui Bao Ke Ji) is a claims technology and customer engagement platform for life insurance in Taiwan. The company provides real-time insurance claims estimation and shared decision-making tools that connect patients, healthcare providers, and insurers at the point of care. Its platform integrates with 21 life insurance companies operating in Taiwan.
The platform delivers two core products via a cloud-based SaaS model: ezClaim, which calculates insurance claim amounts across participating insurers, and Hui Bao U, a policy analysis tool for identifying coverage rates. A shared decision-making (SDM) module links insurance policy data to clinical treatment planning, giving patients visibility into what procedures will be covered before care is delivered.
BestU serves a cross-sector ecosystem including life insurance carriers, brokers, hospitals, clinics, pharmacy chains, long-term care providers, and government health agencies. Notable institutional partners include Cathay Financial Holdings, Taipei Medical University Hospital, Taipei City Hospital, and the Ministry of Health & Welfare of Taiwan.
Products & Services
ezClaim -- Insurance Claims Calculator
A real-time claims estimation tool covering 21 life insurance companies in Taiwan. Calculates expected reimbursement amounts and coverage rates for medical procedures, enabling patients and providers to understand financial exposure before treatment.
Key Features
- Multi-carrier integration across 21 Taiwan life insurers
- Real-time coverage rate and benefit calculation
- Pre-treatment claims estimation
Target Users: Hospitals, clinics, patients, insurance brokers
Hui Bao U -- Policy Analysis Tool
A policy intelligence tool for identifying and calculating coverage rates aligned to individual insurance policies. Supports advisors and patients in understanding which treatments and services fall within existing coverage.
Key Features
- Policy coverage rate identification
- Treatment-specific benefit analysis
- Integration with ezClaim calculation engine
Target Users: Insurance brokers, policyholders, healthcare advisors
Shared Decision-Making (SDM) Platform
A clinical and insurance decision support module that links medical treatment options with insurance policy data. Facilitates informed choices between patients and healthcare providers by surfacing coverage implications at the point of care.
Key Features
- Integration of policy data with clinical treatment pathways
- Patient-provider-insurer communication workflow
- Support for informed consent and coverage transparency
Target Users: Hospitals, long-term care providers, patients
At a Glance
- Headquarters
- Taipei, Taiwan
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims estimation shared decision-making policy analysis
- Insurance Verticals
- Life & Annuity
- Target Customers
- Carriers, Brokers
Customers
- Cathay Financial Holdings
- Taipei Medical University Hospital
- Taipei City Hospital
- Songshan-Dunnan Hospital
- Ministry of Health & Welfare (Taiwan)
- National Health Insurance Administration
- Cancer Hope Foundation
Links
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Last updated: 2026-06-25