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Benekiva

Transforming insurance claims with intelligent automation and human empathy

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Overview

Benekiva is a leading insurtech company dedicated to transforming claims management with speed, intelligence, and compassion. The company's SaaS platform seamlessly connects to any legacy, out-of-the-box, or custom-built policy management system to provide a collaborative and automated single claims platform.

From intake to payout, and everything in between, Benekiva serves as the claims solution for entire product portfolios including life, annuity, long-term care, disability products and beyond. The platform blends intelligent automation with human empathy through their proprietary Humanomation approach, making the claims process faster, easier, and more compassionate for policyholders, their families, and the teams that serve them.

With an SOC II-compliant platform, Benekiva helps carriers reduce claims cycle times by over 84%. One client now processes 70% of claims through straight-through processing with no manual touch, while another reduced manual interventions by up to 90% using Benekiva's rules-based automation and AI-enabled technology.

Products & Services

Benekiva Claims Platform

An end-to-end insurance claims automation platform that streamlines the entire claims lifecycle from first notice of loss through final payout.

Key Features

  • Automated workflows and rules-based processing
  • Straight-through processing for eligible claims
  • AI-enabled decision support
  • SOC II-compliant security

Target Users: Life and annuity carriers, claims operations teams

Portal 360

A comprehensive portal solution providing omni-channel access for policyholders, beneficiaries, and internal teams.

Key Features

  • Digital self-service for beneficiaries
  • Multi-channel communication
  • Real-time status tracking
  • Document upload and management

Target Users: Policyholders, beneficiaries, claims adjusters

Claims Intake

Automated claims intake solution that streamlines the initial claim submission process.

Key Features

  • Digital claim submission
  • Smart form validation
  • Automated document collection
  • NIGO (Not In Good Order) reduction

Target Users: Beneficiaries, claims intake teams

Claims Workbench

A centralized workbench for claims professionals to manage and process claims efficiently.

Key Features

  • Unified claims dashboard
  • Task prioritization and routing
  • Integrated communications
  • Compliance tracking

Target Users: Claims examiners, claims managers

Data Enablement Framework

A data framework that enables carriers to leverage analytics and insights from claims data.

Key Features

  • Advanced analytics and reporting
  • Data integration capabilities
  • Compliance monitoring
  • Performance metrics

Target Users: Claims operations leaders, data analysts