Overview
Avallon is a claims automation platform for TPAs, carriers, and MGAs, focused on Workers Compensation, P&C, and Health insurance lines. The platform deploys AI agents that handle inbound and outbound communications -- phone calls, emails, and file uploads -- replacing manual touchpoints across the claims lifecycle. Integrations with CMS platforms, IVR systems, CRM tools, and data warehouses allow the agents to operate within existing technology stacks without replacing them.
The product suite includes discrete agents for claim intake, case status inquiries, third-party outreach, and document parsing, plus an orchestration layer and a copilot that surfaces next-best-action recommendations for adjusters. The platform is capable of reducing claims processing time by up to 90%, addressing staffing shortfalls that are projected to affect the U.S. industry significantly over the coming years.
Avallon was founded in 2025 by four Cornell University graduates and went through the Y Combinator Spring 2025 (X25) cohort. Revenue grew 10x during the incubation period. The company raised a USD 4.6M seed round in November 2025 led by Frontline Ventures, with participation from Y Combinator, 1984, Liquid2, and Booom. Early customers include Athens Administrators, Claimini, and JAG Source.
Products & Services
Claim Intaker
Captures new losses via phone, email, or file upload without manual data entry, automating the initial intake step.
Key Features
- Multi-channel intake (phone, email, file)
- Zero manual data entry
- Writes back to CMS and CRM systems
Target Users: TPAs, carriers handling first notice of loss
Case Status Receptionist
Handles inbound status request calls with real-time data, reducing call volume for human staff.
Key Features
- Automated inbound call handling
- Real-time case status retrieval
- Frees adjusters for complex case work
Target Users: TPA operations teams
Third Party Reacher
Automatically dials employers, providers, and injured workers, logging responses without manual intervention.
Key Features
- Outbound auto-dialing
- Automatic response logging
- Reduces adjuster outreach workload
Target Users: Workers compensation TPAs
Case Copilot
Retrieves case data, analyzes claims, and suggests next-best actions to help adjusters resolve cases faster.
Key Features
- Data retrieval and analysis
- Next-best-action recommendations
- Accelerates case resolution
Target Users: Claims adjusters
Dialer
Manages inbound and outbound calls while automatically extracting key claim details.
Key Features
- Inbound and outbound call management
- Automatic detail extraction
- Integrates with IVR systems
Target Users: Claims operations teams
Orchestrator
Automates email processing and outreach at scale for routine claims correspondence.
Key Features
- High-volume email handling
- Automated outreach campaigns
- Reduces manual correspondence workload
Target Users: TPA and carrier operations teams
Parser
Converts claim files into structured, indexed data for faster retrieval and downstream processing.
Key Features
- Document-to-structured-data conversion
- Indexed output for search and analysis
- Supports complex multi-page claim files
Target Users: Claims operations and data teams
At a Glance
- Founded
- 2025
- Headquarters
- New York, NY, USA
- Employees
- 1-10
- Funding
- Seed
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims Automation FNOL AI Agents Document Management
- Insurance Verticals
- Workers Compensation P&C Commercial Health
- Target Customers
- TPAs, Carriers, MGAs
Customers
- Athens Administrators (California-based workers compensation and multiline TPA)
- Claimini (German FNOL processing; 4.0/5 CSAT score)
- JAG Source (document processing)
Links
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Last updated: 2026-05-17