AUTOMATION ANYWHERE

Enterprise agentic automation and RPA platform with dedicated insurance solutions for claims, underwriting, and policy servicing.

Insurtech Infrastructure Enterprise Series B

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Overview

Automation Anywhere is an enterprise automation software provider offering robotic process automation (RPA) and agentic AI capabilities to organizations across financial services, healthcare, insurance, and manufacturing. The company was founded in 2003 and has built a platform used by large enterprises to automate mission-critical business processes at scale. Its insurance vertical covers claims processing, underwriting workflows, policy servicing, document classification, and fraud detection.

The platform, delivered as Automation Workspace, includes AI Agent Studio, Document Automation, Process Discovery, and a Process Reasoning Engine that applies AI to complex decision flows. Deployment options span cloud (AWS, Azure, Google Cloud), hybrid, and on-premise configurations. The platform integrates with core insurance systems including Guidewire, Duck Creek, Salesforce, SAP, and Oracle through 300+ pre-built connectors.

The company raised USD 290M in a 2021 Series B led by Salesforce Ventures and SoftBank Investment Advisers, reaching a valuation of USD 6.8 billion. It has been named a Gartner Magic Quadrant Leader for RPA for seven consecutive years through 2025 and serves Fortune 500 customers across insurance, financial services, and healthcare.

Products & Services

Automation Workspace (RPA Platform)

Core robotic process automation platform enabling software robots to automate repetitive tasks across enterprise systems without modifying underlying applications.

Key Features

Bot-based task automation across web, desktop, and mainframe systems
Centralized control room for bot scheduling and orchestration
Role-based access controls and audit logging
Support for attended and unattended automation modes

Target Users: IT, operations, and business process teams at carriers, TPAs, and large brokers

AI Agent Studio

Toolset for building and managing intelligent automation agents that combine AI reasoning with RPA execution.

Key Features

Pre-built AI agent templates for common insurance workflows
Integration with large language models for document understanding
Human-in-the-loop escalation handling
Agent performance monitoring dashboard

Target Users: Automation architects and digital operations teams

Document Automation

Machine learning-based document extraction and classification for processing unstructured insurance documents.

Key Features

Pre-trained models for insurance documents (EOBs, policies, claims forms)
Structured data extraction from PDFs, images, and emails
Confidence scoring with exception routing
Integration with downstream claims and policy admin systems

Target Users: Claims adjusters, underwriters, policy servicing teams

Automation Co-Pilot

AI assistant embedded in business applications to help employees trigger and manage automation without leaving their workflow.

Key Features

In-app automation triggers via natural language
Contextual bot recommendations based on task type
Works within Salesforce, SAP, and other enterprise apps
No-code interface for business users

Target Users: Front-line insurance staff, customer service teams

Process Discovery

Automated process mining tool that analyzes user activity logs to identify automation opportunities.

Key Features

Desktop activity recording and analysis
Process variant detection and comparison
ROI estimation per automation candidate
Direct handoff to automation build pipeline

Target Users: Business analysts and automation Centers of Excellence

Insurance-Specific Solutions

Pre-configured automation packages for insurance workflows including claims processing, underwriting, and policy servicing.

Key Features

Claims FNOL intake and triage automation
Underwriting data gathering and risk scoring support
Policy renewal and endorsement processing
Fraud pattern flagging and routing

Target Users: Claims, underwriting, and policy operations teams at carriers and TPAs

At a Glance

Founded: 2003
Headquarters: San Jose, California, USA
Employees: 1000+
Funding: Series B

Category & Focus

Category: Insurtech Infrastructure
Subcategories: RPA/Automation AI Agents Document Automation Process Mining
Insurance Verticals: Life & Annuity P&C Personal P&C Commercial Health Group Benefits
Target Customers: Carriers, TPAs, MGAs/MGUs, Brokers