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Zensung

Digital insurance platform for embedded distribution, telematics, and AI-powered claims

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Overview

Zensung is a Singapore-based insurance technology platform serving carriers, MGAs, and corporate partners across Southeast Asia. The company provides modular software tools for digital insurance distribution, embedded insurance, usage-based motor insurance, and AI-driven claims processing, targeting insurers seeking to launch and manage policies through digital and ecosystem channels.

The platform spans two main offerings: Zensure, a full-stack policy administration and distribution system covering issuance, billing, claims, renewals, and analytics; and Parrot, a consumer-facing mobile app for usage-based motor insurance that uses smartphone telematics to analyze driving behavior without requiring external hardware. The Parrot product is underwritten by ERGO Insurance in Singapore and includes green insurance features tied to carbon offset programs sponsored by Munich Re and Shell.

Zensung has tested its technology across 10 countries and collected over 14 million kilometers of driving data through the Parrot platform. The company raised USD 2M in a pre-seed round in 2020 and operates offices in Singapore, Malaysia, Indonesia, and India.

Products & Services

Zensure Digital Insurance Platform

A modular, cloud-native policy administration platform enabling insurers to launch, distribute, and manage products across multiple channels. Covers the full policy lifecycle including issuance, billing, claims processing, renewals, and reporting analytics.

Key Features

  • Multi-channel policy issuance and management
  • Billing and renewal automation
  • Claims workflow management with analytics
  • Modular architecture for rapid deployment

Target Users: Carriers, MGAs, corporate insurance distributors

Embedded Insurance

Plug-and-play API integrations that allow banks, OEMs, and digital platforms to embed insurance products into their customer journeys without building insurance infrastructure.

Key Features

  • REST API integration for non-insurance distribution partners
  • Supports banks, automotive OEMs, and corporate ecosystems
  • Rapid deployment model for partner onboarding

Target Users: Banks, OEMs, digital platforms seeking insurance-as-a-feature

Telematics and Usage-Based Insurance

Real-time driving behavior capture via smartphone sensors, enabling insurers to offer personalized, usage-based premiums. No external hardware required -- the platform uses the mobile device accelerometer, GPS, and gyroscope for trip analysis.

Key Features

  • Smartphone-based telematics (no dongle or OBD required)
  • Real-time driving behavior scoring
  • ML-driven risk assessment and dynamic premium calculation
  • Integration with policy administration and billing

Target Users: Carriers launching usage-based motor products

Accident AI and Claims Analytics

AI-powered accident detection for automated first notice of loss (FNOL) and computer vision tools for digital vehicle damage assessment, reducing manual claims handling.

Key Features

  • Automated FNOL via app-based accident detection
  • Computer vision for damage photo assessment
  • Claims workflow integration with Zensure platform

Target Users: Carriers and MGAs processing motor claims

Parrot Mobile App

A consumer-facing motor insurance app available on iOS and Android in Singapore, combining usage-based pricing with green insurance features. Underwritten by ERGO Insurance Pte. Ltd.

Key Features

  • Smartphone driving behavior analysis (offline-capable during trips)
  • P-Rewards program: up to 15% of annual base premium back for safe driving
  • Rewards redeemable as Shell Fuel Vouchers or Shell Nature-based Carbon Credits
  • CO2 emissions tracking using the GHG Protocol
  • GO GREEN option: in-app carbon credit purchases to offset policy emissions
  • Planned expansion to Malaysia, Thailand, and Vietnam

Target Users: Consumers (Singapore market); expansion planned to Malaysia, Thailand, Vietnam