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Xcela

Trusted AI for Life Insurance

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Overview

Xcela is an AI platform provider for life insurance underwriting and sales operations. The company serves advisors, brokers, carriers, case managers, and underwriters, offering tools designed to reduce manual document work and accelerate policy approvals in the life and annuity vertical.

The platform delivers generative AI applications built for regulated insurance environments, with compliance features including SOC 2 certification. Products integrate with ExamOne (Quest Diagnostics) for health and behavioral data access, DocuSign for HIPAA e-authorization, and connect to 35+ life insurance carriers for real-time quoting and field underwriting guidance. The platform is API-first and designed to integrate with existing carrier and brokerage workflows.

Founded in 2024 by enterprise software veterans, Xcela received a strategic seed investment from Shinaji Ventures in July 2025. The company is in early commercial deployment with customers including Northeast Private Client Group, and is a participant in the Plug and Play Tech Center accelerator program.

Products & Services

SalesXcelerator

Generative AI application for life insurance sales and distribution. Processes PDF uploads and unstructured client data to deliver indicative quotes and field underwriting guidance across 35+ life insurance carriers.

Key Features

  • Instant indicative offers from 35+ carriers
  • Medical records summarization and AI risk profiling
  • HIPAA e-authorization via DocuSign integration
  • Prescription history and physician data retrieval within minutes
  • 40+ user-uploaded field underwriting guidelines

Target Users: Brokerages, advisors, case managers, insurance agents

Midnight Underwriter

AI-powered field underwriting product that automates complex underwriting workflows. Processes medical records, lab reports, and prescription histories using large language models, and integrates with tier-one medical information providers.

Key Features

  • Automated medical records and lab report processing
  • LLM-based underwriting decision support
  • Integration with standard carrier workflows

Target Users: Underwriters, case managers, carriers

APS Summarization

Attending Physician Summary (APS) consolidation tool that summarizes medical records and prescription histories into structured, actionable output for underwriters.

Key Features

  • Multi-document consolidation from APS records
  • Structured summary output for underwriting review
  • Reduction of manual paper-based document processing

Target Users: Underwriters, case managers

AI Document Intelligence

Data extraction capability for unstructured documents including PDFs and scans. Eliminates manual keying across case management workflows.

Key Features

  • Structured data extraction from unstructured PDFs and scans
  • Case management workflow integration
  • Reduces not-in-good-order (NIGO) submissions

Target Users: Case managers, operations teams