Renova

No-code platform for insurers to digitize policyholder communications and program operations

Customer Engagement Startup Seed

Overview

Renova is a customer engagement and operations platform for property and casualty insurers in Latin America. It lets an insurer digitize an existing program and stand up a branded, white-label policyholder experience without an in-house development team.

The platform is delivered as no-code SaaS: insurers configure and launch a digital program without custom development, and an AI layer automates the handling of routine policyholder requests. The company reports that AI handles the large majority of inbound service requests automatically, alongside a policyholder-facing mobile app for service booking, claims status, and secure messaging, and a back-office console for tracking service metrics.

Renova was founded in 2023 by Anastasiia Faizulenova. The company reports serving insurer clients across 7 countries covering more than 1 million insured individuals, and raised a USD 106K pre-seed round in August 2023 led by Angelsdeck Global Ventures.

Products & Services

Insurance Employee Platform

A back-office console that lets an insurer upload an existing program and go digital quickly. Centralizes policyholder communications and tracks service and satisfaction metrics.

Key Features

Program upload and digitization workflow
Centralized policyholder communications
Service quality and satisfaction tracking

Target Users: Insurer operations and customer service teams

Policyholder Mobile App

A white-label mobile app (iOS and Android, distributed under each client insurer's own brand) that lets policyholders view coverage details, book services, monitor claims status, and message their insurer securely.

Key Features

Two-click service booking
Claims status tracking
Secure in-app messaging with the insurer
White-label branding per client

Target Users: Policyholders

HR / Program Portal

A dashboard for real-time monitoring of service requests, the policyholder roster, and program-level metrics for the insurer's internal teams.

Key Features

Real-time service request monitoring
Policyholder roster management
Program-level reporting

Target Users: Insurer program administrators

At a Glance

Founded: 2023
Headquarters: Mexico City, Mexico
Employees: 11-50
Funding: Seed

Category & Focus

Category: Customer Engagement
Subcategories: Policyholder Portals Communications & Messaging Mobile Apps Program Operations Console
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers