Sohva

Claims Management Growth

Overview

Sohva is a South African claims administration platform that automates and accelerates insurance claims processing through digital workflows. Launched in April 2022, the company has built a proprietary workflow engine serving B2B insurance carriers and brokers, with a particular focus on mobile device and vehicle insurance claims. Sohva operates as a dedicated claims administrator for Hollard group entities and other insurance partners, handling 2,000+ mobile device claims per month across South Africa.

The platform emphasizes speed, accuracy, and customer convenience through paperless processing, real-time tracking, and automated assessment tools. As a Level 2 B-BBEE certified company and licensed financial services provider, Sohva combines digital transformation with hands-on claims management expertise to reduce turnaround times and improve insurer efficiency.

Products & Services

Mobile Device Insurance Claims Administration

Automated end-to-end claims management for mobile device damage and theft. The platform handles assessment, approval, and fulfillment workflows with real-time claim tracking, paperless processing, and instant customer access to claim status and updates. Processes 2,000+ claims per month.

Vehicle Insurance Claims Administration

Extended offering launched October 2023 for vehicle insurance claims assessment and fulfillment, leveraging the same automation and digital workflows as the mobile device product line.

Automated Claims Workflow Engine

Proprietary workflow engine providing:

Key Features

Real-time reporting and analytics
Process automation and routing
Digital claims tools and workflows
Claims assessment and fulfillment automation
Integration with partner platforms

At a Glance

Headquarters: Johannesburg, South Africa
Employees: 11-50

Category & Focus

Category: Claims Management
Insurance Verticals: Personal Lines (mobile device vehicle)
Target Customers: Insurance carriers, brokers, insurance administrators

Customers

**Hollard Life Solutions** - Primary customer since April 2022, providing mobile device and vehicle claims administration
**Hollard Insure Brokers** - Mobile device claims fulfillment partner (since June 2023)
Multiple insurance partners across South Africa