Sinistar
Temporary housing marketplace for insurance claims -- connecting adjusters with local hosts to house displaced policyholders.
Overview
Sinistar is a claims technology platform for property and casualty insurers and independent adjusting firms that automates the placement of displaced policyholders into temporary housing following catastrophic losses such as fires and floods. The platform operates as a marketplace that connects claims adjusters with a vetted network of local hosts offering fully furnished short-term accommodations, streamlining Additional Living Expenses (ALE) claim management from placement through payment.
The platform uses machine learning and competitive host bidding to match policyholders with suitable properties, automating tasks that were previously handled manually by adjusters. It manages rental payments directly between the insurer and host, and supports stay extensions when required. The system integrates into claims workflows, reducing both adjuster workload and the overall cost of ALE settlements.
Sinistar has served claims departments at 42+ insurance companies and independent adjusting firms across the United States, Canada, France, and Switzerland. Since founding, the platform has helped more than 8,000 displaced policyholders and maintains a supply of 70,000+ fully furnished host listings. The company achieved SOC 2 Type 2 certification and was named to Guidewire's Insurtech Vanguards program in March 2025.
Products & Services
Sinistar Marketplace
A marketplace connecting insurance claims adjusters with local hosts providing temporary furnished housing for policyholders displaced by insured losses.
Key Features
- AI-powered matching between displaced policyholders and available host listings
- Competitive host bidding to optimize costs for ALE claims
- Direct payment processing between insurer and host
- Stay extension management for prolonged displacement situations
- 70,000+ fully furnished listings across North America and Europe
Target Users: P&C claims departments, independent adjusting firms
At a Glance
- Founded
- 2016
- Headquarters
- Canada
- Employees
- 51-200
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Technology
- Subcategories
- ALE Management Temporary Housing Claims Automation
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers, TPAs
Customers
- 42+ insurance companies and independent adjusting firms in the US, Canada, France, and Switzerland
Links
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Last updated: 2026-06-08