Redpear Communications
WhatsApp-based insurance distribution platform for African insurers
Overview
Redpear Communications is a distribution and customer engagement platform for insurance companies operating in African markets. The company enables insurers and financial institutions to sell and service insurance products -- including motor insurance and savings plans -- through WhatsApp, using a proprietary AI chatbot that handles the full purchase journey from product discovery to payment and claims filing.
The platform is delivered as a white-labeled, turnkey SaaS solution. Insurer clients upload their existing products; Redpear handles distribution, chatbot interaction, payment integration (mobile money and bank channels), and customer management entirely within the WhatsApp environment. The company also operates an aggregator platform developed in collaboration with multiple Ghanaian insurers. Concurrent user capacity is stated at 99,996+ and the system integrates via cloud-based API.
Redpear serves more than seven African insurers including Old Mutual, Hollard, Glico, and Island Life Assurance. The company was admitted into the National Insurance Commission (NIC) Ghana inaugural Insurance Sandbox in 2024, alongside five other insurtech cohort members, establishing regulatory standing for its distribution model.
Products & Services
Maya
Maya is Redpear's flagship AI-powered chatbot for insurance distribution via WhatsApp. Customers initiate a conversation, select a product, provide required details, pay through mobile money or a bank link, and receive their insurance confirmation -- all within WhatsApp. Maya also supports ongoing customer service, claims filing, and policy management.
Key Features
- Instant motor insurance sticker issuance via WhatsApp
- Payment via mobile money or bank transfer in-chat
- Claims management and customer care through conversational interface
- Distribution of savings plans and other financial products
- Live AI chatbot with fast response handling
Target Users: Insurance carriers and financial institutions seeking digital distribution in African markets
White-Label Platform
A turnkey distribution platform that insurer clients deploy under their own brand. The platform handles the full customer journey without requiring insurers to build any conversational or payment infrastructure. Clients configure existing products; Redpear manages the distribution layer.
Key Features
- Branded chatbot experience for insurer's own customers
- Full end-to-end journey: discovery, quoting, payment, issuance
- Mobile money and bank payment gateway integrations
- Customer management dashboard for insurer administrators
Target Users: Insurance companies and financial institutions in Africa seeking to launch digital channels quickly
Aggregator Platform
A multi-insurer aggregation platform developed in collaboration with three Ghanaian insurance companies. The platform enables customers to compare and purchase insurance products from multiple carriers within a single interface.
Key Features
- Multi-carrier product aggregation
- Unified customer experience across insurers
- B2B integration with carrier systems
Target Users: Insurance carriers participating in shared distribution networks
At a Glance
- Headquarters
- Accra, Ghana
- Employees
- 11-50
- Funding
- Bootstrapped
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Conversational AI Embedded Insurance Chatbot Distribution White-Label Platform
- Insurance Verticals
- P&C Personal Life & Annuity
- Target Customers
- Carriers, Brokers
Customers
- Old Mutual
- Hollard
- Glico
- Island Life Assurance (ILA)
- Sunu
- Vanguard Assurance
- BAS Capital
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Last updated: 2026-06-05