Rapihogar

B2B digital assistance platform for insurance companies and banks in Latin America

Claims Technology Growth Series A

Overview

Rapihogar (now operating as Vaitty since late 2025) is a claims and assistance management platform for carriers, banks, and large enterprises in Latin America. Founded in 2017 in Cordoba, Argentina, the company provides a digital hub that enables insurers to manage customer assistance requests across home, mobility, health, pet, and device service categories.

The core product, Neo Asistencia, is a SaaS platform that connects insurance customers with a vetted network of service providers. Insurers configure the platform under their own brand and embed it into existing workflows via REST API. Additional modules include Smart Claims (property appraisal and claims processing) and Proptech Assistance (a white-label maintenance portal for property managers and real estate companies).

In December 2024, the company closed a Series A round of EUR 500,000 led by Iope Ventures (Telefonica/Wayra) and Fondo Capital, with participation from angel investors and Incutex. The platform serves over 2 million users through its insurance and banking customers and maintains a network of 7,000+ verified service providers in Argentina. The company rebranded to Vaitty in late 2025 as part of its international expansion into Europe.

Products & Services

Neo Asistencia (Assistance Management Platform)

A digital hub for managing customer assistance services across multiple service categories. Insurance companies white-label the platform to offer home, mobility, health, pet, and device assistance to policyholders.

Key Features

Multi-category service coordination: home repairs, roadside assistance, telemedicine, pet care, and device protection
Vetted service provider network with quality assurance and customer rating system
White-label configuration for insurer and bank branding
REST API integration with core insurance systems and banking platforms
Mobile app and call center support for end-customer service requests

Target Users: P&C carriers, banks with insurance operations, fintech platforms

Smart Claims

A property appraisal and claims management module that integrates with insurance workflows to streamline damage assessment and claims processing.

Key Features

Digital property damage assessment tools
Integration with insurer claims systems
Workflow automation for appraisal and settlement steps

Target Users: P&C carriers handling property claims

Proptech Assistance

A white-label maintenance request portal for the real estate and property management sector.

Key Features

Tenant-facing maintenance request submission
Service provider dispatch and tracking
Property manager dashboard for request management

Target Users: Real estate companies, property managers, landlords

At a Glance

Founded: 2017
Headquarters: Cordoba, Argentina
Employees: 51-200
Funding: Series A

Category & Focus

Category: Claims Technology
Subcategories: Claims Automation Assistance Management Home Services Platform
Insurance Verticals: P&C Personal P&C Commercial Specialty/E&S
Target Customers: Carriers, Brokers