Phoenix Enterprise Solutions

Job management and claims workflow software for property restoration contractors

Claims Technology Startup Bootstrapped

Overview

Phoenix Enterprise Solutions is a claims technology software provider for the commercial property insurance sector, delivering job management tools to mitigation, restoration, and construction contractors. The company focuses on automating and streamlining property damage claim workflows, from initial dispatch through job completion, helping contractors who serve as the operational backbone of property claims resolution.

The core platform, PHX Restore, is a cloud-based SaaS application that replaces manual coordination with automated notifications, audit tracking, and mobile-first job management. The platform integrates with Google Maps for job location management and connects with third-party estimate review tools. In 2020, Phoenix extended the platform with Feather, a private blockchain product designed to create an immutable transaction record among insureds, carriers, and contractors, reducing fraud and documentation disputes in commercial claims.

By 2020, Phoenix software supported approximately 600 contractor locations, including DKI Commercial Solutions, a national property restoration franchise network for which Phoenix served as the primary technology platform. The company also partnered with AiME, a Canadian AI firm, to add automated compliance review of contractor estimates directly within PHX Restore.

Products & Services

PHX Restore

Cloud-based job management platform designed for mitigation, restoration, and construction contractors handling commercial property insurance claims.

Key Features

Customizable automated workflows with real-time SMS, email, and phone notifications
Automated audit requirements and alerts by job type
Full mobile functionality with desktop parity
Interactive job mapping with Google Maps integration (location, directions, street view)
Dispatch-to-completion workflow management
Integration with AiME AI Estimate Review for compliance management

Target Users: Restoration and mitigation contractors, property damage remediation firms

Daily Sheets

Operational management add-on running alongside PHX Restore for daily job tracking and reporting.

Key Features

Daily job status tracking and reporting
Operational oversight across active jobs
Integration with PHX Restore workflow data

Target Users: Restoration contractors, field operations managers

Feather

Private blockchain solution for the commercial property claims industry, announced March 2020.

Key Features

Private blockchain network with smart contracts
Connects insureds, uninsured parties, carriers, and contractors in a shared record
Immutable transaction history to reduce fraud and manual errors
Integrated into PHX Restore and Daily Sheets platforms

Target Users: Insurance carriers, restoration contractors, commercial property owners

PHX Select

Contractor marketplace connecting property owners and insurers to pre-approved restoration specialists.

Key Features

Network of vetted restoration contractors
Rapid dispatch capability (target: on-site within two hours for severe claims)
Pre-approval and credentialing for contractor quality assurance

Target Users: Insurance carriers, commercial property owners

At a Glance

Founded: 2017
Headquarters: Canton, Ohio, USA
Employees: 11-50
Funding: Bootstrapped

Category & Focus

Category: Claims Technology
Subcategories: Claims workflow management contractor management blockchain claims verification
Insurance Verticals: P&C Commercial Specialty/E&S
Target Customers: Carriers, TPAs