Openclaims
Digital repair management and claims processing platform for the automotive insurance industry
Overview
Openclaims is a SaaS platform for digital repair management and claims processing, serving insurers, leasing companies, fleet owners, and automotive retailers in Europe. The platform connects clients with body shop networks and automates repair distribution based on capacity, expertise, lead time, price, and quality metrics.
The platform comprises four core modules -- Repair Manager, Claims Manager, Lead Manager, and Network Manager -- delivered as cloud-based SaaS built on the Mendix low-code technology stack. Clients access REST API integration and the platform holds ISO 27001 certification for information security. The company operates as a Mendix ISV Program partner.
Founded in 2015 by Stephan Stergiou and Lex Orie, Openclaims raised a EUR 1.75M seed round from Knight Capital in October 2023. The company reported profitability since 2023 and 100% growth in 2022. As of April 2026 the team numbers approximately 27 people. Customers include Ayvens, Nationale Nederlanden, ASR, Athlon, Bovemij, Toyota, and Suzuki, among 12+ enterprise accounts across insurance, leasing, and automotive sectors.
Products & Services
Repair Manager
Automates repair distribution and network management for leasing companies and insurers. Allocates repairs to body shops based on capacity, expertise, lead time, price, and quality.
Key Features
- Automated repair allocation and routing
- Multi-criteria optimization (capacity, expertise, quality, price)
- Repair cost and cycle time reduction
Target Users: Insurers and leasing companies managing repair networks
Claims Manager
Creates touchless claims workflows for leasing and captive insurance operations. Handles the full claims cycle from intake through settlement with reduced manual intervention.
Key Features
- End-to-end digital claims workflow
- Touchless processing with minimal manual steps
- Integration with leasing and insurance back-office systems
Target Users: Leasing companies and captive insurers
Lead Manager
Manages repair lead conversion and distribution for dealerships, importers, and OEMs. Routes repair leads to optimal service centers.
Key Features
- Repair lead distribution and routing
- Optimization by service center fit
- Conversion tracking
Target Users: Dealerships, automotive importers, and OEMs
Network Manager
Centralizes repair network data and management for body shops, dealerships, leasing companies, and insurers. Provides visibility and control across the repair network.
Key Features
- Centralized network data repository
- Body shop performance visibility
- Network onboarding and management tools
Target Users: Insurers and leasing companies operating repair networks
At a Glance
- Founded
- 2015
- Headquarters
- Amsterdam, Netherlands
- Employees
- 11-50
- Funding
- Seed
Category & Focus
- Category
- Claims Technology
- Subcategories
- Repair Management Claims Automation Network Management
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers, MGAs/MGUs
Customers
- Ayvens
- Nationale Nederlanden
- ASR
- Athlon
- Bovemij
- Hedin
- Carmeleon
- Schadegarant
- Louwman
- Toyota
- Suzuki
- ENRA
Links
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Last updated: 2026-06-06