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Ondo

IoT-based claim prevention technology for home insurers

Claims Technology Growth Public
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Overview

Ondo InsurTech PLC (LSE: ONDO) is a claim prevention technology company for home insurers. The company develops and deploys LeakBot, a patented IoT device and end-to-end service that detects water leaks in residential properties before they escalate into major damage claims. Ondo serves property and casualty carriers that want to reduce the frequency and cost of water damage claims -- the single largest category in home insurance.

LeakBot is a self-install device that clips onto home water pipes and monitors temperature differentials to detect leaks as small as 5ml/min. The device connects to the homeowner's Wi-Fi network and pairs with a mobile app. When a leak is detected, Ondo dispatches a team of in-home engineers to find and fix the source. The service is provided to policyholders at no cost as a benefit delivered through insurance carrier partnerships. The system is Cyber Essentials Plus and ISO 27001 certified.

Ondo was originally established as HomeServe Labs and listed on the London Stock Exchange AIM market in March 2022, becoming the first insurtech to IPO in the UK. As of early 2026, the company has 24 active insurance carrier relationships across 5 countries and has deployed LeakBot in approximately 151,000 homes. Independent research has confirmed a 70% reduction in water damage claim costs for carrier partners. The company is expanding rapidly in the United States, with Nationwide Mutual deploying across 26 states and new partnerships with Indiana Farm Bureau Insurance, Westfield Insurance, Bear River Mutual, and The Hanover.

Products & Services

LeakBot

LeakBot is an IoT device and end-to-end claim prevention service for home insurers. The device clips onto residential water pipes and continuously monitors temperature differentials to detect leaks down to 5ml/min. Upon detection, the LeakBot mobile app notifies the homeowner, and Ondo engineers conduct an in-home visit to locate and repair the leak. The service is deployed through insurance carrier partnerships at no cost to policyholders.

Key Features

  • Continuous temperature differential monitoring for early leak detection
  • Self-install device with no plumbing modification required
  • Mobile app with real-time alerts and leak status tracking
  • In-home find-and-fix service by trained Ondo engineers
  • Carrier-branded policyholder experience and back-end integration

Target Users: Home insurance carriers deploying as a policyholder benefit program

LeakBot Edge (In Development)

A next-generation IoT device being designed for hot-climate markets and multi-family dwellings, targeting the southern United States and apartment/condo segments. Commercial launch is planned for early 2027.

Target Users: US carriers serving southern states and multi-family property segments

At a Glance

Founded
2018
Headquarters
London, United Kingdom
Employees
51-200
Funding
Public

Category & Focus

Category
Claims Technology
Subcategories
Claim Prevention IoT Monitoring Property Risk Reduction
Insurance Verticals
P&C Personal
Target Customers
Carriers

Customers

  • Admiral Group (UK -- two-year renewal 2025)
  • Direct Line Group (UK)
  • Hiscox (UK)
  • Nationwide Mutual Insurance (US -- 26 states)
  • Indiana Farm Bureau Insurance (US)
  • Westfield Insurance (US -- Indiana, Ohio, Pennsylvania)
  • Bear River Mutual (US)
  • The Hanover (US)
  • Mapfre (Europe)
  • TopDanmark (Denmark)
  • Alm. Brand Group (Denmark)
  • Ageas (Europe)
  • Lansforsakringar/If (Sweden)
  • NFU (UK)

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Last updated: 2026-06-04