Overview
omni:us is a claims automation platform for P&C insurance carriers, providing AI-driven end-to-end processing across personal lines and specialty claims. The platform handles claim workflows from First Notice of Loss (FNOL) through settlement, with a focus on high-frequency, low-to-medium severity claims.
The platform delivers no-touch claim resolution in approximately 70% of cases, using multi-modal AI trained on over 3 million annotated claims and 80 million insurance documents. Products include an automation suite for straight-through processing, an agentic co-pilot for complex adjuster-supported decisions, leakage reduction tooling, and an AI modelling environment for insurer-specific customisation. The platform integrates with Guidewire and other core claims management systems via API, with ISO 27001 certification and EU AI Act compliance.
omni:us serves large European and global carriers including Allianz, MS Amlin, AmTrust, UNIQA, Zurich Insurance, and Baloise. The company has raised USD 52.7M across multiple rounds from investors including Target Global, MMC Ventures, Talis Capital, Viola FinTech, CommerzVentures, and UNIQA Ventures, and holds Principal Claims Provider status with Guidewire.
Products & Services
No-Touch Automation
End-to-end straight-through claims processing from FNOL to settlement without manual intervention. Handles 21 reference processes across major P&C lines, resolving approximately 70% of claims without human touch.
Key Features
- Multi-modal AI trained on 3M+ annotated claims and 80M+ insurance documents
- Covers personal property, auto, and specialty lines
- Delivers up to 35% efficiency gains and 3% Combined Ratio improvement
Target Users: P&C carriers processing high-frequency, low-to-medium severity claims
Agentic Co-Pilot
AI-assisted decision support for complex claims requiring adjuster review. Provides confidence scores and reasoning for claim closure recommendations.
Key Features
- Confidence scoring for claim closure recommendations
- Reasoning transparency for adjuster review
- Designed for edge cases and high-value claims
Target Users: Claims adjusters handling complex or high-severity claims
Leakage Reduction
Analysis tooling to identify savings opportunities and loss mitigation strategies within claims handling processes.
Key Features
- Flags unusual settlements and recovery opportunities
- Analyses claim patterns across portfolios
- Integrates with existing claims management workflows
Target Users: Claims operations teams at P&C carriers
Insurance AI Modeller
Platform for training and deploying custom AI models specific to insurer workflows, datasets, and compliance requirements.
Key Features
- Custom model training on insurer-specific claims data
- Supports integration with existing claims management systems
- Designed for EU AI Act compliance and auditability
Target Users: Carrier technology and data science teams
At a Glance
- Founded
- 2015
- Headquarters
- Berlin, Germany
- Employees
- 51-200
- Funding
- Series A
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims automation FNOL processing leakage reduction AI modelling
- Insurance Verticals
- P&C Personal P&C Commercial Specialty/E&S
- Target Customers
- Carriers, Reinsurers
Customers
- Allianz
- MS Amlin
- AmTrust
- UNIQA
- Zurich Insurance
- Baloise
Links
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Last updated: 2026-06-08