Overview
Nolana is a claims technology and workflow automation platform for carriers, brokers, and MGAs operating in the specialty insurance market. The platform deploys AI agents to automate complex insurance operations including first-notice-of-loss intake, document analysis, claims decisioning, fraud detection, and customer service -- reducing manual task burden for adjusters and claims teams.
The system is delivered as an enterprise SaaS platform that integrates with existing core insurance systems including Guidewire, Duck Creek, Salesforce, ServiceNow, Genesys, and Sapiens. AI agents learn from standard operating procedures and team actions, then operate within defined compliance boundaries with human-in-the-loop escalation pathways. The platform carries SOC 2 Type II certification and is GDPR compliant.
Nolana was founded in 2024 by product leaders with backgrounds at Amazon, Google, and Samsung. In March 2026, the company was selected as one of 12 participants in Lloyd's Lab Cohort 16 -- a competitive accelerator program focused on operational efficiency in the Lloyd's specialist insurance market -- from a pool of over 220 applicants. The company raised USD 735K in seed funding from Lloyd's of London, Feedback Ventures, Innovate UK, and Haatch.
Products & Services
Agentic AI Operating System for Insurance Operations
An AI-native platform that deploys autonomous agents to automate insurance workflows while maintaining human oversight. The system observes and learns from team procedures to operate within existing processes without requiring workflow replacement.
Key Features
- First-Notice-of-Loss (FNOL) intake with automated routing and dynamic form customization
- Large-scale document analysis and structured data extraction
- Automated claims decisioning with configurable human-in-the-loop escalation
- Fraud detection across claims submissions and applications
- Information retrieval across fragmented systems and multiple data sources
- Multi-insurer and reinsurance workflow automation
- AI-powered customer service via text and voice interfaces
- Policy updates and case management automation
Target Users: Claims adjusters, underwriters, brokers, and operations teams at carriers and MGAs
At a Glance
- Founded
- 2024
- Headquarters
- London, United Kingdom
- Employees
- 1-10
- Funding
- Seed
Category & Focus
- Category
- Claims Technology
- Subcategories
- Workflow Automation FNOL Fraud Detection Customer Service Automation
- Insurance Verticals
- Specialty/E&S P&C Commercial
- Target Customers
- Carriers, Brokers, MGAs/MGUs
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Last updated: 2026-06-15