Overview
Minte.ai is a claims automation platform for insurance carriers, focused on processing personal injury claims using AI and a proprietary medical-mathematical model. The company is headquartered in Krakow, Poland, and serves carriers offering personal injury, surgical, and serious illness insurance products.
The platform ingests unstructured medical documentation via NLP scanning, processes it through an internationally standardized medical-mathematical model, and produces objective compensation decisions with documented audit trails. Deployment occurs within the insurer's own IT infrastructure, keeping sensitive medical data on-premise and supporting compliance with GDPR, the EU AI Act, and DORA. The medical model has been validated in practice and developed under the patronage of Polish medical and forensic associations.
Minte.ai completed its first production implementation with UNIQA Poland in late 2023, reducing average personal injury claim settlement time from days to approximately 5 minutes. The company has expanded the platform to cover surgical and serious illness claims for UNIQA, and reports that its pipeline includes 2 completed paid proof-of-concept projects, 2 active pilot programs, and discussions with 3 additional carriers. In January 2025, the company raised PLN 2 million from a private investor to fund further scaling.
Products & Services
Personal Injury Claims Automation
The core platform automates the end-to-end assessment of personal injury insurance claims. The system ingests medical records, verifies claim completeness and insurance coverage, evaluates the merit of the claim, and generates a documented compensation decision -- all within the insurer's infrastructure.
Key Features
- NLP-based extraction of structured data from medical documentation
- Medical-mathematical model producing objective, auditable compensation calculations
- Automated coverage verification and merit assessment
- On-premise deployment keeping patient data within the insurer's systems
Target Users: Insurance carriers processing personal injury claims
Surgical Claims Module
A module for automating claims arising from surgical operations and hospital treatment, launched in Q1 2025 as part of UNIQA's expanded use of the platform.
Key Features
- Handles surgical and hospital treatment claim types
- Extends the core claims automation workflow to ancillary insurance products
Target Users: Insurance carriers offering supplemental health or accident coverage
Serious Illness Claims Module
An extension covering serious illness claims, developed as part of the UNIQA partnership for processing ancillary contract claims.
Key Features
- Covers serious illness insurance claim types
- Consistent structured output compatible with the core platform pipeline
Target Users: Insurance carriers offering serious illness coverage
Generative AI Applications
Additional modules in development using generative AI, built in strategic cooperation with technology partner ITSurance Group sp. z o.o.
Target Users: Insurance carriers seeking further automation of documentation workflows
At a Glance
- Founded
- 2019
- Headquarters
- Krakow, Poland
- Employees
- 11-50
- Funding
- Seed
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims automation medical claims processing personal injury assessment
- Insurance Verticals
- P&C Personal P&C Commercial Specialty/E&S
- Target Customers
- Carriers
Customers
- UNIQA Poland (UNIQA TUnZ) -- production implementation since late 2023 for personal injury, surgical, and serious illness claims
Links
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Last updated: 2026-06-03