Overview
MAPWARE GmbH is a broker management software provider serving insurance brokers and multi-agents (Mehrfachagenten) in Germany and German-speaking markets, with products designed for P&C lines of business. The company focuses on the daily operational needs of insurance intermediaries working within German regulatory and industry standards.
The company's core product, serviceOFFICE, is delivered as a web-based platform with optional local deployment. It connects to German insurance carrier systems through BiPRO 440 -- the standard electronic data interchange specification used across major German insurers -- along with GDV import and export formats managed by the German insurance industry association. MAPWARE also partners with digidor to bundle digital marketing and broker website services alongside the core management platform.
With over two decades of continuous operation, MAPWARE reports more than 2,000 active users on serviceOFFICE, spanning independent brokers, broker networks (Pools), and affiliated intermediaries. The company has grown through organic market development and limited early debt financing, with no significant venture capital involvement.
Products & Services
serviceOFFICE
A broker management system for German insurance brokers and multi-agents. The platform handles client portfolio management, automates data exchange with carriers, and provides analytical tools for broker operations.
Key Features
- Client portfolio management and relationship tracking (Bestandsauswertung)
- BiPRO 440-compliant integration for automated carrier data exchange
- GDV import and export for German insurance industry data formats
- Portfolio analysis and client segmentation tools
- Support channels including ticketing, video tutorials, and user documentation
Target Users: Insurance brokers and multi-agents (Makler, Mehrfachagenten) in Germany
Makler-Homepage (via digidor Partnership)
Digital presence and client communication tools for insurance brokers, offered through MAPWARE's partnership with digidor. Provides website creation, digital marketing, and campaign management tools.
Key Features
- SEO-optimized broker website builder with legal compliance features
- Digital client magazine and marketing automation
- 100+ insurance-specific content templates
- Multi-channel client outreach (email, web, SMS)
Target Users: Insurance brokers seeking digital client engagement tools
At a Glance
- Headquarters
- Regensburg, Germany
- Employees
- 51-200
- Funding
- Bootstrapped
Category & Focus
- Category
- Distribution & Sales
- Subcategories
- Broker Management System Agency Management
- Insurance Verticals
- P&C Commercial P&C Personal
- Target Customers
- Brokers
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Last updated: 2026-07-23