LET

Frictionless insurance inspections across the full insurance lifecycle

Claims Technology Established Bootstrapped

Overview

LET Inspecciones is a claims and inspection technology platform for insurance carriers and brokers operating in Latin America. The company provides B2B2C software and logistical solutions covering vehicle inspections, claims processing, and back-office integration for insurers throughout Chile.

The platform supports the full insurance inspection lifecycle through a suite of digital tools: self-service web-based inspections, nationwide field inspector networks for in-person assessments, and remote video-assisted inspection options. On the claims side, LET offers AI-powered damage analysis, intelligent claims reporting, adjuster support tools, and workshop tracking through modular components that integrate with existing insurer systems.

Founded in 2015, LET works with over 25 insurance clients including SURA, Zurich, HDI, Mapfre, Santander, and BCI, processing thousands of inspections monthly across Chile. The company positions itself as a technology and logistics partner to traditional insurers rather than a competing underwriter, and operates all inspections on a carbon-neutral basis.

Products & Services

Vehicle Inspection Platform

Digital inspection management covering the pre-policy and claims inspection workflow. Customers access self-service web inspections, scheduled in-person visits through a nationwide inspector network, or remote video-call-assisted inspections.

Key Features

Self-service web app inspections for policyholders
Nationwide home-visit inspector network across Chile
Remote video-assisted inspection option
Multi-channel scheduling and status tracking

Target Users: P&C carriers and brokers

LET Siniestros (Claims Platform)

Modular claims processing platform with AI-powered components for damage assessment, claims orchestration, and adjuster workflow support.

Key Features

AI-powered damage analysis (Denuncio inteligente)
Claims orchestration with workshop tracking
Copiloto Liquidador AI adjuster support tool
Integration with third-party insurer and workshop systems

Target Users: Carriers, claims adjusters

Back Office & Integration Services

Policy application systems, report generation, and multi-channel contact center support for insurance back-office operations.

Key Features

Semaforizacion traffic-light status indicators for policy applications
Report generation and document automation
Multi-channel contact center (phone, email, WhatsApp)
Third-party system integrations

Target Users: Insurance carriers and brokers

Pre-Purchase Dealer Inspections

Inspection services for vehicle dealers to support insurance sales at the point of purchase.

Key Features

Dealer-integrated inspection workflow
Insurance-readiness assessment for vehicles
Customer experience support at point of sale

Target Users: Vehicle dealers and their insurance partners

At a Glance

Founded: 2015
Headquarters: Santiago, Chile
Employees: 11-50
Funding: Bootstrapped

Category & Focus

Category: Claims Technology
Subcategories: Inspection management Claims automation FNOL AI damage analysis
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers, Brokers