Jaimy

Digital marketplace connecting homeowners with vetted tradespeople, integrated with property insurance claims

Claims Technology Growth Corporate-Backed

Overview

Jaimy is a repair-in-kind claims and home services marketplace platform for property insurers, primarily serving the Belgian market. Launched in 2018 by Belfius Insurance, the platform connects homeowners with screened tradespeople for repairs, renovations, and maintenance work, while simultaneously enabling insurers to settle property damage claims by dispatching professionals rather than issuing cash payouts.

The platform operates as a Next.js-based web marketplace with digital APIs for booking and insurance claims integration. Insurers connect their claims management systems to Jaimy to route property repair jobs directly to the vetted contractor network, reducing claims cycle time and improving outcome quality.

In 2023, Belfius and Dutch insurer a.s.r. created a joint venture called Fixxer to commercialize the platform internationally, with a.s.r. holding a 49.84% stake. In September 2024, Jaimy acquired Ajusto, a home repair platform previously operated by ENGIE, adding approximately 40,000 customers and expanding its service portfolio.

Products & Services

Jaimy Marketplace

A digital marketplace where homeowners search for and book vetted tradespeople for home repair, renovation, and maintenance services. Spans multiple categories including plumbing, electrical work, painting, and general renovation.

Key Features

Curated network of screened, certified tradespeople
Online booking and job management
Homeowner-facing portal for service requests and tracking

Target Users: Homeowners, property owners

Insurance Claims Integration

An integrated repair dispatch solution for property insurers, enabling claims to be settled by routing repair jobs through the Jaimy professional network rather than cash settlement.

Key Features

Direct integration with insurer claims management systems
Automated dispatch to qualified contractors within the network
Digital claims workflow from FNOL through repair completion

Target Users: Property insurers, claims departments

Ajusto (Acquired 2024)

A digital home repair and Home Assistance insurance platform acquired from ENGIE in September 2024, bringing an additional customer base and specialized home assistance insurance services into the Jaimy ecosystem.

Key Features

Home Assistance insurance service management
Integration with utility and home assistance coverage workflows
Existing customer base from ENGIE (40,000+ clients)

Target Users: Home assistance insurance customers

At a Glance

Founded: 2018
Headquarters: Brussels, Belgium
Employees: 11-50
Funding: Corporate-Backed

Category & Focus

Category: Claims Technology
Subcategories: Repair-in-Kind Claims Home Services Marketplace Claims Vendor Network
Insurance Verticals: P&C Personal
Target Customers: Carriers, Consumers