iuTrace

Automotive insurance claims automation platform for Latin American carriers

Claims Technology Growth Seed

Overview

iuTrace is a claims technology platform that automates the automotive insurance claims lifecycle for carriers operating in Latin America. Built in Buenos Aires, the company streamlines claims processing by digitizing all stages—from initial reporting and inspections to valuation, authorization, and repair coordination—connecting insurers, repair shops, customers, and adjusters in a single system.

The platform processes 100,000+ claims monthly with real-time notifications, mobile-first workflows, and advanced analytics. Rather than replacing human adjusters, iuTrace combines intelligent automation (fraud detection via AI-powered invoice validation, automated parts bidding, and approval workflows) with human expertise to reduce operational overhead. It serves over 500 partners across the region, including major carriers like Allianz, Zurich, Swiss, and Victoria.

The impact is measurable: clients report 43% efficiency gains, 30% cost reduction, and 62% improvement in customer satisfaction through faster processing and reduced friction.

Products & Services

Claims Management Platform

An end-to-end automotive claims platform that orchestrates all stages of the claims lifecycle with integrated repair network coordination.

Key Features

Intelligent Claims Reporting - Digital submission with real-time validation
Flexible Inspections - Self-service, remote video, and physical inspection options with automated evaluation
Automated Valuation - Parts bidding integration and cost estimation with supplier networks
Real-Time Repair Coordination - Scheduling, tracking, and logistics management with integrated repair shops
Mobile Access - Claim management and status updates available on mobile without in-person procedures
Advanced Analytics Dashboard - Customizable reports and performance metrics for claims managers
AI-Powered Fraud Detection - Invoice validation and cost anomaly detection
Direct Supplier Payments - API-based payment processing to repair partners and suppliers
Parts Traceability - Real-time tracking of replacement parts through the supply chain