FlightClaim

Flight disruption compensation claims for travelers, powered by AI.

Claims Technology Growth Seed

Overview

FlightClaim is a claims technology provider for the travel insurance sector, helping air passengers and insurance companies pursue compensation from airlines for flight disruptions including delays, cancellations, overbooking, and denied boarding. The company serves both individual travelers directly and insurance carriers through a subrogation services model.

The platform uses AI, machine learning, and large language models to automate the end-to-end claim lifecycle, from disruption detection and rights notification to claim submission and recovery from airlines. FlightClaim operates under English (FlightClaim) and French (Vol en Retard) branding and is incorporated under the Canadian Business Corporations Act and the Loi sur le Barreau du Quebec.

The company has received investment from Holt Xchange and was selected for the InsurPitch Toronto 2025 competition. FlightClaim won the InsurTech Innovation Award in 2023 and has plans to expand into the US market.

Products & Services

Flight Claim Portal

An online self-service platform allowing air travelers to submit compensation claims against airlines for flight disruptions. The service operates on a no-win, no-fee basis, collecting a percentage only when a claim succeeds.

Key Features

Online claim submission for flight delays, cancellations, overbooking, and denied boarding
No-win, no-fee pricing model
Automated claim processing using AI and LLM technology

Target Users: Individual air travelers

Peace of Mind

A real-time travel assistance product designed to be embedded as an add-on within travel insurance policies, card products, or at the point of booking. The product monitors travelers during their trip, notifies them of compensation rights when disruptions occur, and automatically initiates compensation claims with airlines.