Entegral

SaaS platform connecting insurers, repairers, and vehicle owners throughout the automotive claims lifecycle

Claims Technology Growth Acquired

Overview

Entegral is a vehicle claims management platform for P&C insurance carriers, providing SaaS tools that connect insurers, collision repair networks, vehicle manufacturers, and policyholders. The company was launched in 2019 as a wholly owned subsidiary of Enterprise Mobility, drawing on internal systems Enterprise had developed to manage its own self-insured fleet operations.

The platform covers the full claims cycle, from first notice of loss and mobile-based damage triage through repair shop selection, network management, and post-repair analytics. Products are delivered as SaaS applications and via REST APIs that integrate into existing claims management systems. A key technology partnership with Tractable brings computer vision AI into the claims triage workflow for real-time vehicle damage assessment. The platform also integrates with Guidewire and supports open API connections to third-party claims systems.

Entegral serves more than 70 insurance providers, car manufacturers, and collision network sponsors across the United States, Canada, United Kingdom, Ireland, and Puerto Rico, including most of the top 25 insurance companies globally. The North American network covers over 23,000 verified body shops; the UK database includes more than 2,000 repairers with granular capability data on ADAS systems, EV specialisms, and OEM accreditations.

Products & Services

Smart Assist

Mobile-based claims triage application that guides vehicle owners from first notice of loss through repair completion. Enables text-initiated self-service claim management and integrates Tractable's computer vision AI for real-time damage assessment, repairability determination, and rental duration estimation.

Key Features

Text-initiated self-service claim management
AI-powered vehicle damage analysis via Tractable integration
Repair shop selection based on vehicle requirements, customer preferences, and applicable regulations
Rental vehicle coordination

Target Users: P&C insurance carriers; policyholders initiating auto claims

Network Management

Web-based application providing a central data store for repairer network programs. Integrates into existing claims workflows and gives insurers visibility into shop locations, capabilities, and OEM certifications across their network.

Key Features

Centralized repairer network data including locations, capabilities, and OEM certifications
Integration with existing claims workflows
Proactive network program management across the organization

Target Users: Insurance carriers managing collision repair networks

Smart Locator

Repair shop recommendation tool that combines loss vehicle data with network details and customer preferences to provide real-time routing suggestions. Available as a standalone application or as an API integration for existing claims systems and customer-facing apps.

Key Features

Real-time repair shop recommendations based on vehicle and customer data
Verified repairer certifications and capability data (ADAS, EV, OEM accreditations)
Standalone or API-integrated deployment
UK database of 2,000+ repairers with granular capability profiles

Target Users: Claims teams; carriers seeking to embed shop routing into customer applications

Network Insights

Analytics and visualization add-on to Network Management. Allows insurers and collision network sponsors to map network data, filter by capability or certification, and identify coverage gaps or program overlap.

Key Features

Interactive network mapping and filtering by capability, certification, and equipment
Access to 25,000+ shop network data
Multi-network overlay to identify growth opportunity or program overlap
Custom data input to highlight network gaps

Target Users: Insurance carriers; collision network sponsors

Entegral Suite

End-to-end claims platform combining Smart Assist, Smart Locator, Network Management, and Network Insights into a single integrated offering covering the full claims lifecycle from FNOL to network analytics.

Key Features

Full lifecycle claims coverage from FNOL through repair completion and analytics
Verified profiles on 23,000+ North American body shops
API-based integration with major claims management systems

Target Users: P&C insurance carriers seeking integrated automotive claims management