Easy Ride Uganda

Motor rescue and accident management platform for insurers and fleet operators in Uganda.

Claims Technology Growth Seed

Overview

Easy Ride Uganda (legally Easy Ride Accident Solutions Ltd) is a B2B accident management and motor rescue platform serving insurance companies and fleet operators in Uganda. The platform addresses a market where insurance penetration is below 1% and traditional claims processing takes 30 to 90 days through manual workflows. Founded in 2012 by Isaac Kiwanda in Kampala, the company connects insurers and policyholders to a coordinated network of emergency responders, certified garages, and digital claim tools.

The platform combines a web dispatch portal and mobile app with an AI layer for vehicle damage assessment, real-time claim tracking, and fraud detection. On the physical side, Easy Ride operates a network of 50+ certified garages and 200+ skilled technicians delivering standardized OEM-aligned repairs. An integrated vehicle financing solution (Easy Ride Auto Finance) enables repair cost access without collateral requirements.

Easy Ride has received recognition from the Insurance Regulatory Authority of Uganda (IRA), winning the InsurTech of the Year award at the 2025 Insurance Innovation Awards. The company graduated from the inaugural cohort of the IRA InsureX regulatory sandbox and was named among Africa's Business Heroes Top 100 in 2026. Clients include Jubilee Insurance, MTN Uganda, NTV Uganda, and 30+ fleet companies.

Products & Services

Easy Ride Auto Rescue

The core B2B product providing 24/7 emergency motor rescue services to insurance companies and fleet operators. Covers first aid coordination, ambulance dispatch, towing, police liaison, property protection, and claims document processing, delivered through a web dispatch portal and mobile app.

Key Features

Real-time dispatch and tracking via web portal and mobile app
24/7 emergency response coverage (first aid, ambulance, towing)
Insurer-to-policyholder coordination and claims documentation

Target Users: Insurance carriers, fleet operators

Easy Ride Auto Fix

A network of 50+ certified garages and 200+ technicians providing OEM-aligned vehicle repairs across Uganda. Focuses on quality standardization across the repair supply chain.

Key Features

Standardized OEM-aligned repair quality across partner garages
200+ certified technicians
Integration with insurer back-office for claims settlement

Target Users: Insurance carriers, policyholders

Easy Ride Auto Finance

A vehicle repair financing solution enabling policyholders and clients to access repair funding without collateral, reducing the financial barrier to claims settlement.

Key Features

No-collateral repair financing
Designed for underserved insurance markets
Supports faster claims resolution

Target Users: Insurance carriers, policyholders

AI-Powered Damage Assessment and Vehicle Tracking

A digital layer providing AI-powered vehicle inspection, damage valuation, real-time claim tracking, and fraud detection. The vehicle tracking component is reported to reduce insurance premiums by up to 15% for participating policyholders.

Key Features

AI-driven vehicle damage assessment and valuation
Real-time claim tracking dashboard
Fraud detection tools
GPS vehicle tracking with premium reduction integration

Target Users: Insurance carriers

At a Glance

Founded: 2012
Headquarters: Kampala, Uganda
Employees: 201-500
Funding: Seed

Category & Focus

Category: Claims Technology
Subcategories: Accident Management Fraud Detection Vehicle Repair Networks Claims Tracking
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers, Brokers