CodeBlue
Managed repair experience platform connecting carriers, contractors, and policyholders for end-to-end property claims resolution.
Overview
CodeBlue, now operating as Accuserve, is a managed repair experience (MRX) platform that unifies property claims management, restoration services, and contractor network operations for insurance carriers. The company serves as an integrated partner across the property claims ecosystem -- connecting property owners, contractors, and carriers through technology-enabled workflows.
Accuserve was formed in January 2023 through the consolidation of three specialized companies: AccuWin (interior claims management), CodeBlue (property claims technology and water mitigation), and MADSKY (exterior/roofing). This unification, backed by private equity firm Aquiline Capital Partners, created a comprehensive managed repair platform covering interior and exterior property restoration nationwide. In April 2024, Flexpoint Ford provided additional growth capital.
The platform operates three national command centers providing 24/7/365 policyholder support and handles millions of calls annually. Three of the top ten US insurance carriers are among its adopters.
Products & Services
Managed Repair Experience (MRX) Platform
The core platform integrating property restoration services with claims workflows. Accuserve manages the full lifecycle from FNOL through repair completion using a vetted contractor network.
Key Features
- Water mitigation (flooring, drywall, moisture remediation)
- Roofing and exterior repairs (vinyl siding, gutters)
- Window installation and inspection
- Interior reconstruction
- Expert contents damage valuations and analysis
- Technical Review Program (TRP) for certified restoration strategy analysis
Target Users: Insurance carriers managing residential and commercial property claims
Claims Technology Suite
The CodeBlue-heritage claims technology platform providing FNOL intake, contractor matching, and operational oversight.
Key Features
- First notice of loss (FNOL) with live video capture capabilities
- Proprietary 27-point algorithm for optimal contractor matching
- 24/7/365 policyholder support via three national command centers
- Contractor management and communication platform
- Claim accuracy and assessment services
Target Users: Insurance carrier claims teams
IICRC Professional Training
Industry-certified training courses developed for restoration professionals.
Key Features
- IICRC-approved professional training curriculum
- Certified restoration technique education
Target Users: Contractors in the Accuserve network
At a Glance
- Founded
- 1996
- Headquarters
- Denver, CO, USA
- Employees
- 201-500
- Funding
- PE-Backed
Category & Focus
- Category
- Claims Technology
- Subcategories
- Managed Repair Property Claims TPA Contractor Network Management FNOL Technology
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers
Customers
- Three of the top ten US insurance carriers (names not publicly disclosed)
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Last updated: 2026-05-11