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Codafication

Cloud-based software for insurance claims management and business process automation

Claims Technology Growth Bootstrapped
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Overview

Codafication is a claims technology and business process automation platform for P&C insurers, operating primarily in Australia and New Zealand. The company develops cloud-based SaaS and PaaS solutions that digitize claims operations, field assessments, and project management workflows for insurance carriers and intermediaries. Co-founded in 2016 by Dan Sandaver and Drew Butler, the company draws on extensive financial services industry experience to address legacy system limitations in insurance operations.

The company's product suite includes three core platforms: Crunchwork, a claims and project management control tower; Virtual Assist, a video-based remote assessment tool; and Unity Cloud, a developer PaaS that underpins both products. All three are cloud-native and designed to integrate with existing insurer systems, including Guidewire. Codafication holds ISO 27001 certification for information security and maintains partnerships with Microsoft and AWS.

Codafication serves eight or more major Australian and regional insurers, including Suncorp, IAG, QBE, Aon, and Youi. As of 2024, the company reported approximately AUD 1.6M in annual revenue with a team of 38 people, and has announced plans to expand into North America, the UK, and Europe following a 2024 Guidewire Insurtech Vanguards Pitch Day win.

Products & Services

Crunchwork

End-to-end project and business management platform that serves as a claims operations control tower. Automates workflows across the claims lifecycle and delivers real-time visibility to all parties involved in a claim.

Key Features

  • Automated workflow orchestration across claims processes
  • Real-time status updates for insurers, assessors, and repairers
  • Integration with Guidewire and legacy policy administration systems

Target Users: P&C carriers, claims teams, and supply chain managers

Virtual Assist

App-free, browser-based video streaming tool for remote claims triage and business assessment. Enables insurance professionals to conduct property or vehicle inspections without requiring in-person site visits.

Key Features

  • No app download required for end users
  • Secure, enterprise-grade video streaming
  • Designed for claims assessment, triage, and business audits

Target Users: Claims adjusters, field assessors, P&C carriers

Unity Cloud

Developer PaaS that enables rapid application deployment across multiple programming languages and database environments. Serves as the underlying technology layer for Crunchwork and Virtual Assist and is available for third-party development use.

Key Features

  • Multi-language and multi-database support
  • Rapid deployment pipeline ("minutes, not months")
  • Foundation for building custom insurance applications

Target Users: Development teams at insurers and technology partners

Coda Labs

Custom application development service built on the Codafication technology stack. Provides tailored solutions for insurers requiring specialized workflows or integrations beyond the standard product suite.

Key Features

  • Custom application development
  • Built on Unity Cloud PaaS
  • Ecosystem integration support

Target Users: Enterprise insurers with bespoke workflow requirements

At a Glance

Founded
2016
Headquarters
Brisbane, Queensland, Australia
Employees
11-50
Funding
Bootstrapped

Category & Focus

Category
Claims Technology
Subcategories
Claims Management Remote Assessment Business Process Automation Developer Platform
Insurance Verticals
P&C Personal P&C Commercial
Target Customers
Carriers, Brokers

Customers

  • Suncorp
  • IAG (Insurance Australia Group)
  • QBE
  • Aon
  • Youi
  • RAA
  • Auto & General
  • ABC Insurance

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Last updated: 2026-06-07