Choque Solucion
Digital platform for third-party vehicle accident insurance claims in Argentina
Overview
Choque Solucion is a claims technology platform for third-party vehicle accident insurance claims (culpa contraria) in Argentina, serving insurance producers (productores asesores de seguros) and policyholders directly. The platform automates the administrative claims process, allowing users to initiate a claim within 24 hours and track its progress in real time without contacting the insurer.
The platform is delivered as a web portal with integrated WhatsApp notifications, handling all administrative interaction and negotiation with third-party insurance companies on behalf of the claimant. It is led by attorney Rolando Martin Bertorello, whose legal background informs the claims negotiation methodology. The platform integrates with a CloudyCRM instance for internal case management and provides producers with operational metrics and customer satisfaction survey tools.
By 2026, Choque Solucion had grown to work with over 800 insurance producers across Argentina and operates across practically all major carriers for third-party administrative claims. The company was selected as a finalist in the LinkedUp pitching competition at the 2026 Foro Nacional de Seguros (FNS), an event organized by Camara Insurtech Argentina and AAPAS that connects technology startups with insurance advisors and brokers.
Products & Services
Digital Claims Management Portal
A 24/7 self-service portal for initiating and tracking third-party vehicle accident insurance claims in Argentina. Users upload required documentation and the platform initiates the claim with the responsible insurer within 24 hours. The portal provides end-to-end traceability of the claims process in real time.
Key Features
- Document upload and claim initiation within 24 hours
- Real-time claim status tracking for producers and insured parties
- Administrative negotiation with third-party insurance companies on behalf of claimants
Target Users: Insurance producers (PAS), policyholders
WhatsApp Notifications
Automated WhatsApp communications integrated into the claims workflow, keeping claimants and producers updated on claim progress without requiring them to check the portal manually.
Key Features
- Automated status update notifications
- Two-way communication channel with claimants
Target Users: Insurance producers, policyholders
Operational Metrics and Satisfaction Surveys
Built-in reporting tools for insurance producers using the platform. Provides metrics on claims volume and processing, alongside customer satisfaction surveys to measure service quality delivered to their clients.
Key Features
- Claims volume and status metrics for producers
- Customer satisfaction survey tools
- Performance data to support producer business development
Target Users: Insurance producers
At a Glance
- Founded
- 2022
- Headquarters
- Cordoba, Argentina
- Employees
- 1-10
- Funding
- Bootstrapped
Category & Focus
- Category
- Claims Technology
- Subcategories
- Claims automation FNOL third-party claims management
- Insurance Verticals
- P&C Personal
- Target Customers
- Agents/Agencies, Brokers, Consumers
Customers
- 800+ insurance producers and brokers across Argentina
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Last updated: 2026-06-13