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Cara

AI automation platform for insurance agencies and brokerages

Distribution & Sales Startup Seed
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Overview

Cara is an AI automation platform for independent insurance agencies and brokerages. The system integrates with existing agency management systems (AMS) and CRM platforms to automate the operational workflows that consume a significant portion of an agent's workday -- tasks such as coverage comparisons, proposal generation, certificates of insurance, ACORD form completion, and errors and omissions reviews. Tasks that previously took approximately 90 minutes can be completed in approximately 2 minutes.

The platform is built around four modules: Copilot (a coordination hub for workflow management and team collaboration), Servicing (automated handling of inbound client requests via email, voice, and web chat), Knowledge (an internal repository for agency documentation and account data), and Communication (multi-channel AI for voice, email, and web client interactions). The platform runs as a SaaS product and connects to AMS and CRM systems via API.

Cara raised a USD 8M seed round in March 2026 led by Kearny Jackson, with angel participation from the former COO of Stripe, the CEO of Vouch Insurance, and a member of OpenAI's startups and partnerships team. The company reached seven-figure ARR in seven months, with more than 80% of customers acquired through word-of-mouth referrals. Notable customers include The McGowan Companies, Atlas Insurance Brokers, ISU Steadfast, Combined Agents of America, and FirstChoice.

Products & Services

Copilot

An AI command center for automating tasks, managing workflows, and enabling team collaboration within an insurance agency. Acts as the central coordination hub for the platform.

Key Features

  • Workflow automation and task management
  • Team collaboration tools
  • Integration with AMS and CRM systems

Target Users: Insurance agents and agency operations staff

Servicing

Processes unstructured inbound communications (email, voice, web chat) into actionable tasks through intent recognition and workflow automation. Automates common client service requests.

Key Features

  • Automated certificates of insurance (COI) processing
  • Coverage comparison and proposal generation
  • ACORD form completion and E&O reviews

Target Users: Agency service staff and account managers

Knowledge

An internal knowledge repository that stores agency documentation, account data, and institutional knowledge, making it accessible and searchable for the AI system and agency staff.

Key Features

  • Centralized documentation storage
  • Searchable account and policy data
  • Institutional knowledge management

Target Users: All agency staff

Communication

Multi-channel AI tools for Voice, Email, and Web client and partner interactions. Enables agencies to handle customer service around the clock without additional headcount.

Key Features

  • 24/7 AI-powered voice and email response
  • Web chat integration
  • Client and partner communication automation

Target Users: Agency client service teams

At a Glance

Headquarters
New York, NY, USA
Employees
1-10
Funding
Seed

Category & Focus

Category
Distribution & Sales
Subcategories
Agency Management AI Automation Customer Engagement Document Management
Insurance Verticals
P&C Commercial P&C Personal Specialty/E&S
Target Customers
Agents/Agencies, Brokers

Customers

  • The McGowan Companies
  • Atlas Insurance Brokers
  • ISU Steadfast
  • Combined Agents of America
  • FirstChoice
  • HH Insurance
  • Keslar Insurance Agency

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Last updated: 2026-06-13