b atomic

Managed infrastructure platform helping independent insurance agencies automate operations and grow revenue

Distribution & Sales Growth Seed

Overview

b atomic is an agency operations platform for independent insurance agencies, providing CRM automation, AMS integration, and workflow tooling to help agents serve personal and commercial lines customers more efficiently. The company is based in Cleveland, Ohio and was founded in 2020 by Seth Zaremba, a former independent agency owner.

The company develops Neon, a managed infrastructure platform that integrates with leading agency management systems to automate service work, surface data, and reduce transaction costs per policy. Its primary product, Service Center, connects with carriers to handle policy endorsements, renewal remarketing, and customer communications through voice, email, and written channels. The platform supports 9+ major carriers including Progressive, Nationwide, Allstate, and Travelers.

b atomic raised a USD 4.7M seed round from North Coast Ventures, InsurTech NY, Markd, and Oaktree Capital Management. The company partners with HawkSoft as a Solution Partner and integrated with Bold Penguin in 2023 to give agents access to a small commercial insurance marketplace through the Neon platform.

Products & Services

Service Center

An AMS-integrated automation platform for independent insurance agencies designed to reduce repetitive service work and increase agency capacity.

Key Features

Automated renewal remarketing with branded proposals and carrier comparisons
Policy endorsement handling for drivers, vehicles, and other modifications
Unified workflow across multiple AMS systems and carriers
AMS data enrichment to eliminate re-keying
Voice, email, and written service request integration
Encrypted PII and policy data access controls with audit logging
Unlimited user seats and endorsements included

Target Users: Independent insurance agencies

Neon Platform

The broader Neon platform provides automation across sales, service, and leads, surfacing agency data and implementing workflows to improve efficiency and lower per-policy transaction costs.

Key Features

Business intelligence and data surfacing for agencies
Shopping alerts and lead automation
Integration with AMS platforms including HawkSoft, Duck Creek, and Salesforce-based systems
Carrier connectivity for 9+ major carriers

Target Users: Independent insurance agencies