WaterStreet Company

Cloud-based P&C insurance software and outsourced services for carriers, MGAs, and mutual insurers

Core Administration Established

Overview

WaterStreet Company is a policy administration platform for small and midsize P&C carriers, MGAs, and mutual insurers. Founded in 2000 in Kalispell, Montana, the company builds a cloud-hosted suite covering policy administration, claims management, billing and accounting, and a white-labeled insured self-service portal.

The platform runs on Microsoft Azure and includes a business intelligence module with more than 50 standard reports built on a P&C-specific data model, plus a RESTful API toolkit for connecting third-party systems. Beyond software, WaterStreet operates an outsourced back-office suite branded eFFicient, covering customer service, payment processing, distribution support, and policy administration assistance. It supports commercial lines, standard and non-standard auto, flood, umbrella/general liability, homeowners, and multiperil business.

WaterStreet reports having processed more than USD 10B in premium on its platform since founding. The company has operated without external institutional funding evidence found to date; it is led by founder and CEO Gregg Barrett, who previously founded National Flood Services, and CFO Kelly King, a co-founder of Edison Insurance Company.

Products & Services

Policy Administration

Full policy lifecycle management from quote to issue, with self-service product configuration tools and no-code/low-code implementation options.

Target Users: P&C carriers, MGAs, and mutual insurers

Claims Management

Administration tooling for high-volume claim handling by P&C carriers and MGAs.

Target Users: P&C carriers and MGAs

Billing & Accounting

Payment processing and regulatory reporting integrated with the policy administration system.

Target Users: P&C carriers and MGAs

Insured Portal

White-labeled, branded self-service portal for policyholders.

Target Users: Policyholders of WaterStreet's carrier and MGA clients

Business Intelligence

Reporting module with more than 50 standard reports built on a P&C-specific data model.

Target Users: P&C carriers and MGAs

API Toolkit

RESTful APIs for connecting third-party systems and tools to the WaterStreet platform.

Target Users: P&C carriers and MGAs with integration needs

eFFicient Services

Outsourced back-office suite covering customer service (eFFicient Service Connect), accounting and payment support (eFFicient Payment Office), distribution services (eFFicient Distribution), and policy support (eFFicient PolicyAssist).

Target Users: P&C carriers and MGAs that outsource back-office operations

At a Glance

Founded: 2000
Headquarters: Kalispell, Montana, USA
Employees: 51-200

Category & Focus

Category: Core Administration
Subcategories: Policy Administration Claims Management Billing & Accounting Business Intelligence
Insurance Verticals: P&C Personal P&C Commercial
Target Customers: Carriers, MGAs