Sistran

Policy administration software for insurance carriers across Latin America

Core Administration Established Bootstrapped

Overview

Sistran is a policy administration system (PAS) vendor serving insurance carriers across Latin America and beyond. Founded in 1977 and headquartered in Buenos Aires, Argentina, the company operates in 18 countries and holds significant regional market share -- 42% in Life and Health PAS and 51% in P&C PAS across Latin America.

The company's core product, SISE, is a comprehensive PAS built on REST API architecture, supporting both Life/Health and Property & Casualty segments. SISE covers policy issuance, underwriting, claims management, and product design, with web-enabled and mobile access for agents and administrators. In 2023, Sistran expanded into customer engagement with AVA, a WhatsApp-based virtual assistant chatbot that automates routine insurer-customer interactions.

Sistran serves over 150 insurance carriers and has completed more than 200 implementations. The company partners with telematics providers such as Scope Technologies to extend SISE capabilities to usage-based insurance programs.

Products & Services

SISE (Sistema Integral de Seguros)

A comprehensive policy administration system supporting Life/Health and P&C insurance operations. Built on REST API architecture, SISE integrates with third-party platforms and supports straight-through processing (STP) for automation.

Key Features

Policy issuance with Quick and Full Quote functionality, web and mobile data entry
Automated and assisted underwriting with STP capabilities
Claims management including First Notice of Loss (FNOL) module for time and cost reduction
Insurance Product Designer for defining coverage, rates, and forms

Target Users: Insurance carriers in Life/Health and P&C segments

AVA (Asistente Virtual Asegurador)

A WhatsApp-based virtual insurance assistant chatbot launched in November 2023. Designed to automate routine customer service interactions for insurance companies.