Sibro

End-to-end broker management software for insurance broking firms

Core Administration Established Bootstrapped

Overview

Sibro is a broker management SaaS platform built for insurance broking firms and agents. Developed by PROTRACKED, the software covers the full broker workflow -- prospect management, policy renewals, RFQ preparation, quote comparison, claims tracking, accounts reconciliation, and IRDAI regulatory compliance. The platform serves brokers in India, UAE, Singapore, Philippines, and Botswana.

The platform delivers its functionality through a unified dashboard consolidating policy lifecycle management, a partner portal for insurer collaboration, a client self-service portal, and an employee benefits module for corporate health plan administration. Key technical capabilities include OCR for automated policy data extraction, TPA integrations for real-time claims status, WhatsApp-based communication automation, and GST handling for Indian insurance premiums.

Sibro reports serving 130+ insurance broking firms across multiple markets. The product has accumulated a 4.9/5.0 rating across 44 verified reviews on GetApp and is featured on SoftwareAdvice, TrustRadius, GoodFirms, and Capterra. The company is bootstrapped and self-sustaining through subscription revenue.

Products & Services

SIBRO Back Office

The core platform manages the full broker workflow from lead capture through policy renewal and claims resolution.

Key Features

Centralized dashboard with real-time visibility into prospects, policies, and claims
Bulk policy data import with OCR for automated data extraction
RFQ preparation, quote comparison sheet generation, and renewal follow-up workflows
Claims module with TPA integration for real-time claim status and automated document suggestions
Accounts module with auto-reconciliation, invoice tracking, and brokerage reconciliation
IRDAI compliance reporting

Target Users: Insurance brokers and agents

Partner Portal

Self-service platform enabling insurers and partners to manage their presence within the Sibro ecosystem, with onboarding, training, and management tools. Supports B2C and POSP functions including real-time quotations, proposals, payments, and instant policy issuance.

Target Users: Insurance carriers and distribution partners

Client Self-Service Portal

Allows end customers to manage their own policies, check renewal dates, request quotes, and access policy documents without broker intervention.

Target Users: Insurance policyholders

Employee Benefits Portal

Corporate module for administering employee health insurance plans and group benefits within organizations.

Target Users: Employers and HR teams

WhatsApp Bot Integration

Communication automation delivering alerts, renewal reminders, and notifications through WhatsApp to improve customer engagement and retention.

Target Users: Insurance brokers and their clients

At a Glance

Headquarters: Alappuzha, India
Employees: 11-50
Funding: Bootstrapped

Category & Focus

Category: Core Administration
Subcategories: Broker Management Policy Lifecycle Claims Management Compliance
Insurance Verticals: P&C Commercial P&C Personal Life & Annuity Health
Target Customers: Brokers, Agents/Agencies