Overview
Scalepoint is a claims and policy administration software provider for insurance carriers, primarily serving the Nordic region and Switzerland. Founded in 2001, the company offers SaaS-based platforms that manage the full claims lifecycle from first notice of loss through settlement, as well as policy administration. More than 80 percent of Danish insurance companies rely on Scalepoint's software, and the platform processes over 5.5 million claims annually.
The company's core product suite -- CORE, HUB, and ClaimShop -- is delivered as a multi-tenant SaaS platform with pre-integrated APIs and country-specific configurations. CORE covers both policy administration and claims management in a single system, while HUB automates repair workflows by connecting insurers with repair shops, valuers, and service providers. ClaimShop handles content claim settlement for item replacement and repair. The platform is designed for implementation in months rather than years and includes automation and AI capabilities for underwriting and claims handling.
In December 2025, Scalepoint was acquired by Total Specific Solutions (TSS), a European software group specializing in industry-specific solutions. The company operates independently under TSS and continues to invest up to 40 percent of revenue in R&D. With 150-160 employees representing 14 nationalities across offices in Copenhagen, Poland, and Switzerland, Scalepoint serves major international carriers including Allianz, Gjensidge, Zurich, and Codan alongside the majority of Danish insurance carriers.
Products & Services
Scalepoint CORE
A multi-tenant SaaS platform combining policy administration (PolicyCORE) and claims management (ClaimsCORE) in a single system. CORE supports a no-code implementation model and includes pre-integrated digital services, APIs, and country-specific configurations for rapid deployment.
Key Features
- PolicyCORE for policy lifecycle management
- ClaimsCORE for end-to-end claims handling
- No-code configuration and country-specific setups
- Pre-integrated APIs and digital services ecosystem
Target Users: Small and medium-sized insurance carriers
Scalepoint HUB
Automates repair processes for motor, property, and health claims through an integrated network of repair shops, valuers, and service providers. HUB connects all stakeholders in the repair and valuation chain to reduce settlement times and streamline workflows.
Key Features
- Integrated repair shop and valuer network
- Motor, property, and health claim support
- Automated workflow routing and tracking
Target Users: Insurance carriers managing physical damage and repair claims
Scalepoint ClaimShop
Enables rapid content claim settlement by giving insurers and policyholders options for item replacement, repair, or cash valuation. Designed to accelerate claims resolution and reduce handling time.
Key Features
- Item replacement, repair, and valuation options
- Streamlined settlement workflows
- Improved policyholder experience for content claims
Target Users: Insurance carriers handling contents and property claims
Automation & AI Solutions
Built-in automation and AI capabilities across the CORE platform supporting underwriting, product development, and claims decision-making. These tools reduce manual processing and accelerate resolution times.
Key Features
- AI-assisted claims triage and decision support
- Underwriting automation tools
- Process automation to reduce manual handling
Target Users: Insurance carriers seeking to reduce operational costs
At a Glance
- Founded
- 2001
- Headquarters
- Copenhagen, Denmark
- Employees
- 151-200
- Funding
- Acquired
Category & Focus
- Category
- Core Administration
- Subcategories
- Claims Management Policy Administration
- Insurance Verticals
- P&C Personal P&C Commercial
- Target Customers
- Carriers
Customers
- Allianz
- Gjensidge
- Zurich
- Codan
- Topdanmark
- Tryg
- GF Forsikring
- LB Forsikring
- Lokal Forsikring
- Soenderjysk Forsikring
- Vestjylland Insurance
- Popermo Forsikring GS
- Vejle Brand
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Last updated: 2026-05-18