Overview
RGI Group is a core insurance software provider for Life and P&C carriers across Europe. The company's modular platforms cover the full insurance value chain, including policy administration, claims management, distribution, analytics, and customer communications. RGI operates across 13 European countries with 345 installations at 130+ insurers managing billions in gross written premium.
The PASS Insurance Platform is the company's primary offering -- a unified, cloud-native system handling Life, P&C, and Claims workloads within a single architecture. The platform includes a zero-code configurator enabling carriers to launch new insurance products without custom development, AI-driven automation across underwriting and claims workflows, and built-in multi-country regulatory compliance. Deployment options cover cloud, hybrid, and on-premise configurations.
Founded in Milan in 1987, RGI was acquired by CVC Capital Partners Fund VIII in March 2022 in a transaction valued at approximately EUR 500M. The group operates through three entities: RGI (core platform), KAPIA-RGI (personal lines, French-language markets), and Novum-RGI (DACH region). In July 2026, KAPIA-RGI expanded its footprint through the acquisition of Cegid Assurex Solutions.
Products & Services
PASS Insurance Platform
Unified, modular platform covering Life insurance, Property & Casualty, and Claims management. Supports multi-country operations with built-in regulatory compliance across European markets.
Key Features
- Cloud-native, modular architecture with flexible on-premise and cloud deployment
- Multi-country and multi-currency support across 13+ European markets
- AI-driven automation for underwriting, billing, claims, and policy servicing
Target Users: Life and P&C carriers
Zero-Code Configurator and Rating Engine
Enables insurance product configuration and launch without code modifications. Carriers can define new products, underwriting rules, and rating logic through configuration interfaces rather than custom development.
Key Features
- New product launches in days rather than months
- Flexible underwriting and rating rule management
- No-code product definition and configuration tools
Target Users: Product managers, actuaries, and underwriting teams at carriers
Customer Communications Management
Document creation, management, and archiving for policy documents, claims correspondence, and customer-facing communications.
Key Features
- Policy document generation and distribution
- Claims correspondence management
- Document archiving and retrieval
Target Users: Policy and claims operations teams
Distribution Management
Agent and broker-facing platforms and frontend tools for managing sales channels and distribution partners.
Key Features
- Agent and broker portal management
- Multi-channel distribution support
- Sales channel performance tracking
Target Users: Distribution and channel management teams, agents, brokers
Customer Self-Service Portal
Policyholder-facing portal for direct policy management, claims submission, and account self-service.
Key Features
- Online policy updates and renewals
- Claims submission and status tracking
- Personalized account management
Target Users: Policyholders
Analytics & Reporting
Business intelligence and reporting tools for operational insights and regulatory compliance across insurance operations.
Key Features
- Operational dashboards and performance reporting
- Regulatory compliance data outputs
- Business analytics across policy and claims data
Target Users: Operations, finance, and compliance teams
At a Glance
- Founded
- 1987
- Headquarters
- Milan, Italy
- Employees
- 1000+
- Funding
- PE-Backed
Category & Focus
- Category
- Core Administration
- Subcategories
- Policy Administration Claims Management Distribution Management Customer Communications Analytics & Reporting
- Insurance Verticals
- Life & Annuity P&C Personal P&C Commercial
- Target Customers
- Carriers
Customers
- Generali
- Groupama
- Reale Mutua
- Sara Assicurazioni
- CredemAssicurazioni
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Last updated: 2026-07-08